Quality Inn

This hotel is consistently praised for its exceptional cleanliness, with guests frequently noting the spotless rooms, hallways, and common areas, making it a standout feature. Another highlight is the indoor pool, which, when operational, is a popular amenity, especially for families and leisure travelers seeking relaxation. The hotel's convenient location near various dining and shopping options also makes it a practical choice for travelers passing through or those on short business trips. While the staff generally receives high marks for their friendliness, some guests have reported isolated negative interactions. To ensure a smooth stay, it is advisable to confirm the availability and operational status of the pool prior to arrival, and to verify your room type upon check-in.

Facilities & Amenities
The hotel features a notable indoor pool that is often highlighted for its cleanliness and pleasant warmth, making it a favorite among guests, particularly families. However, some visitors have expressed frustration over its frequent closures due to various reasons, including maintenance or pH balance issues, and wish for longer operating hours. The property also offers ample and well-lit parking, which is a convenience for many travelers. While some guests found the Wi-Fi to be weak, others reported it as functional. The HVAC units generally work well, though some guests noted a loud fan or a preference for colder settings. Additionally, the TV in rooms is generally acceptable, though some older models or satellite signal issues were occasionally mentioned.

Cleanliness & Room Comfort
Guests overwhelmingly commend the hotel's cleanliness, describing rooms and bathrooms as spotless and well-maintained, with particular appreciation for the clean bed skirts and lack of stray hairs. The beds are frequently described as comfortable, providing a restful sleep, often complemented by fluffy pillows and quality linens. However, some guests found the beds less comfortable or noted that double beds were quite small. A recurring concern is a pervasive musty smell or mildew odor in some rooms and common areas, which can be off-putting. While bathrooms are generally clean, some guests mentioned issues like small, low toilets, loud fans, or cracked sinks. Noise levels are typically low, contributing to a quiet and peaceful stay, though some older aspects like worn carpet and dated fixtures are occasionally noted.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback. Most guests appreciate the variety and quality, with popular items including fresh waffles, biscuits and gravy, sausage patties, and egg and cheese options. The coffee is often praised for being fresh and hot. However, some guests have experienced limited options, undercooked items, or issues with the breakfast area being understocked, especially later in the morning, leading to crowded conditions. Despite these occasional shortcomings, many find the breakfast to be sufficient and a good start to the day, with the waffle maker being a particular hit.

Location & Accessibility
The hotel boasts a highly convenient central location, situated right off the highway, making it easily accessible for travelers. Guests appreciate its proximity to a wide array of restaurants and shopping options, many of which are within easy walking distance. This accessibility to dining and retail establishments is a significant advantage for guests looking for convenience. The parking facilities are noted as large and well-lit, providing ample space for vehicles. While the immediate surrounding area is generally considered safe, some guests have described the general vicinity as somewhat rough or a "run-down little town," suggesting a mixed perception of the neighborhood's ambiance.

Staff & Service
The staff at this hotel consistently receives high praise for their exceptional friendliness and helpfulness. Many guests highlight their accommodating nature, quick response to requests, and overall pleasant demeanor, contributing significantly to a positive experience. The check-in and check-out processes are generally described as easy and efficient. While the majority of feedback is overwhelmingly positive, with staff often going above and beyond, a few isolated instances of negative interactions have been reported, including issues with communication regarding booking discrepancies or perceived unhelpfulness. Despite these rare occurrences, the staff's commitment to providing excellent service is a recurring theme.

Additional Information
Guests should be aware that while the hotel generally strives for accuracy, there have been instances where the room type booked, such as a king-size bed or a king suite with a jacuzzi tub, was not available upon arrival, leading to guests receiving a different room configuration. Some guests have also reported issues with booking discrepancies or unexpected charges, particularly concerning payment methods. The hotel has a policy regarding family visitors in the pool area, requiring them to be paying guests, which has caused disappointment for some. Additionally, a few guests have found the hotel to be overpriced for its perceived quality, suggesting that expectations should be managed regarding its age and amenities.