The Quality Suites University sits just off Interstate 10 in El Paso, Texas, across the street from the Sunland Park Mall and Sunland Towne Centre, and just 7.4 miles from the Mexican border crossing. Rooms at this hotel come with either one king or two queen beds and include a hairdryer, a coffee maker, cable television, and an alarm clock. Suites also have a microwave, a refrigerator, and a separate sitting area. Amenities at this property include free parking, a business centre, complimentary parking, an indoor heated pool, and an exercise room. Fax machines and photocopiers are available for a surcharge. A free hot breakfast is available at the Quality Suites University each morning. Restaurants in the nearby area include Twin Peaks, Red Lobster, P.F. Chang's, and the Olive Garden. This hotel is 1.4 miles from Western Playland, six miles from The University of Texas At El Paso, and 10.8 miles from the El Paso Zoo.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many guests have liked the location of this hotel, as there are many restaurants and shopping options nearby. The property is also close to the borders into both New Mexico and Mexico, in addition to being a short drive from the The University of Texas at El Paso.
The reception staff at this hotel is described as being courteous and friendly by those who have stayed there. Guests have enjoyed speaking with the front desk staff and have said that these staff members improved the overall quality of their stays.
Guests have appreciated the free breakfast that is served daily at this property. Having access to a free meal before heading out on the road added value to these guests' stays and made it more likely that they will return.
Past guests have mentioned that there is a fair amount of noise that makes its way into the rooms from Interstate 10. Guests have said, however, that the rooms at the back of the hotel are much quieter than the ones that overlook the road.
There have been multiple maintenance issues reported throughout this hotel, such as broken sofas, uneven floors, and detached doorknobs. Guests haven't been happy with the state of some of the rooms at this hotel because maintenance or a remodel is clearly needed.
Numerous guests have stated that this hotel could use a thorough cleaning, as they found stains and hairs all over their rooms. This was unacceptable for these guests because they were expecting a clean room and ended up in one that looked as though it hadn't been cleaned in a long time.
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