Hotel Quest Ponsonby (Auckland, New Zealand)

Hotel Quest Ponsonby (Auckland, New Zealand)

About Quest Ponsonby

The Quest Ponsonby is an upmarket accommodation choice that features spacious apartments and private on-site parking. Positioned in a quiet yet central Ponsonby location, the hotel is within easy walking distance of shops, dining choices and attractions. A satellite television, work desk, toaster, refrigerator and tea/coffee making facilities are included with each apartment at the Quest Ponsonby. All apartments also contain a private bathroom, while select accommodations boast washing facilities and a balcony. For an additional fee, Wi-Fi can be accessed in every area of the property. The hotel also contains a lift, while a luggage storage service can be utilised. Packs for a continental breakfast can be purchased each day. The hotel is also in close proximity to highly regarded restaurants such as El Sizzling Chorizo and MooChowChow. The accommodation is a 25-minute walk from Auckland CBD. Further afield, Auckland Zoo can be reached in approximately ten minutes by car.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

68 Ponsonby Road, 1011, Auckland, New Zealand

Rating overview

7.3
trivago Rating Index based on 930  reviews from:
  • Agoda(7.9/10),
  • Location
    Very good  8.4 / 10
  • Rooms
    Fair  7.3 / 10
  • Service
    Good  7.6 / 10

Positive Reviews

positive:

Great Ponsonby location

For many past guests, the highlight of staying at the hotel was its location. As well as being a short stroll from everything that Ponsonby has to offer, the property is also within walking distance of central Auckland.

positive:

Comfy and well-equipped accommodations

Although not free from criticism, the apartments were appreciated for the most part by previous visitors that stayed at the accommodation. Well-appointed with useful amenities, the apartments have also been said to contain comfortable beds.

positive:

Staff pleasant and helpful

Despite a few dissenting voices, most former guests have been appreciative of the service delivered by the hotel. For those that had a positive experience, the staff members were typically described as pleasant and accommodating.


Negative Reviews

negative:

Apartments not in the best condition

The overall condition of the apartments was not seen in the best light by numerous past visitors that stayed at the accommodation. On occasion, it has been claimed that the apartments were showing a lack of maintenance in certain areas.

negative:

Wi-Fi at a poor standard

When it came to the Wi-Fi service supplied, this facet of the hotel was routinely lambasted by former guests. Along with not being included in the standard cost of staying, the general quality of the Wi-Fi has been considered below an acceptable level.

negative:

Expensive choice with amenities not included

The standard price of staying at the accommodation was often criticised as being too expensive by previous visitors. This opinion was somewhat accentuated by both the parking and Wi-Fi not being inclusive for those that wanted to use those particular facilities.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Express check-in
  3. Elevator
  4. Parking
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 10:00

Contact

68 Ponsonby Road , 1011 , Auckland , New Zealand
Telephone: +64(9)3604240 | Fax: +64(9)3604243 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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