Radisson Chandigarh Zirakpur

This hotel is frequently chosen as a convenient and comfortable stopover point, particularly for travelers on long journeys to destinations like Shimla or Manali, offering a pleasant break with good dining options. Its spacious rooms and excellent breakfast are consistently highlighted by guests. The rooftop pool is a significant draw, especially for families, providing an enjoyable amenity for children. While many appreciate the overall experience, some guests advise requesting a room away from banquet halls to mitigate potential noise, and it is recommended to verify the specific room type and amenities upon check-in to ensure they match expectations. The hotel aims to provide a relaxing and well-serviced stay for its diverse clientele.

Facilities & Amenities
The hotel features a popular rooftop pool which is a major highlight, especially for families and children, offering a fun and relaxing space. Guests also have access to a well-equipped fitness center for their workout needs. The presence of banquet halls is noted, though some guests experienced significant noise from events held there, impacting their stay. Feedback on in-room amenities is mixed; some rooms have reported issues with defective mini-fridges and non-functional televisions. Furthermore, the air conditioning has been a point of concern for some, with reports of inconsistent temperature control and lack of cooling in common areas like hallways and elevators. Specific hotel policies, such as not allowing mini speakers or playing cards in the restaurant, have also been mentioned by guests.

Cleanliness & Room Comfort
Guests frequently commend the spacious rooms and the comfortable beds, contributing to a restful night's sleep. However, feedback on cleanliness is varied; while many find the rooms clean, some reviews mention issues such as dirty carpets, a persistent mold smell, general dampness, and even the presence of bugs or dust in certain accommodations. The bathrooms are a particular area of concern for some, described as dated, not hygienically clean, or requiring maintenance, with reports of mold in showers and water dripping. Noise levels can also impact comfort, with some guests experiencing disturbances from noisy neighbors, loud in-house parties, or events in the banquet halls due to perceived thin walls.

Dining & Food Quality
The breakfast buffet consistently receives high praise, described as amazing, excellent, and top-notch, offering a delicious and sumptuous meal with a wide variety of options, including popular North Indian dishes. Many guests highlight the good quality food and the pleasant restaurant ambiance, often enhanced by live music. While the overall food quality is generally rated highly, particularly for breakfast, some guests have found the in-room dining service to be inconsistent, with reports of wrong or incomplete orders and food not being served hot. The hotel also features a bar that offers a good selection of drinks and snacks, contributing to the overall dining experience.

Location & Accessibility
The hotel's convenient location is a significant advantage, particularly for those seeking a stopover point on the highway or needing easy access to the airport. It serves as a practical base for travelers heading to or from destinations like Shimla or Manali, avoiding city traffic. While the hotel offers valet parking, some guests have noted challenges with the overall parking situation. The surrounding area is described as a busy road with traffic, and some guests have expressed concerns about the safety of the immediate vicinity at night. Despite this, the availability of Uber services makes it relatively easy to access attractions and other parts of the city.

Staff & Service
The hotel staff generally receives high praise for being friendly, polite, helpful, and attentive, particularly in the restaurant and dining areas, where their hospitality is frequently highlighted. The check-in and check-out process is often described as quick and smooth, contributing to a positive arrival and departure experience. However, some guests have reported inconsistencies, including instances of rude front desk staff, delays in service such as luggage delivery, and issues with in-room dining responsiveness. While many appreciate the overall service responsiveness, there are isolated comments about a lack of empathy or slow resolution of issues, indicating a mixed experience for some guests.

Additional Information
Guests should be aware that the hotel's overall condition and age have been noted by some, with comments suggesting it needs a facelift or repairs in certain areas, and that it may not fully align with typical five-star standards. Issues such as mosquitoes in rooms and intermittent electricity outages have been reported, impacting guest comfort. Furthermore, some guests have encountered unusual hotel policies, such as being asked to pay for in-room dining immediately or being told that waste water is used for ice buckets, which has caused concern. These miscellaneous points, while not fitting into other categories, are important for a comprehensive understanding of the guest experience.