Ramada by Wyndham Duesseldorf Ratingen

The hotel is widely recognized for its spacious and comfortable rooms, providing a relaxing retreat despite its strategic location near major transport arteries. Its unique appeal lies in offering a surprisingly green and tranquil setting, with a beautiful garden and adjacent park, making it feel like an escape into nature. This combination makes it an excellent choice for business travelers and conference attendees seeking convenient access to events and highways, as well as stopover travelers looking for a comfortable and well-connected base. Pet owners will also find the hotel accommodating. To ensure a pleasant stay, guests sensitive to noise should be aware of the proximity to the airport and consider keeping windows closed, though the rooms are generally well-insulated. Additionally, it is advisable to confirm restaurant opening hours in advance, especially for weekend stays.

Facilities & Amenities
Guests consistently praise the hotel for its comprehensive facilities and convenient amenities. The availability of ample free parking is a significant advantage, making arrivals and departures hassle-free for those traveling by car. Many rooms are noted for their generous size and feature modern bathrooms, often equipped with a bathtub, enhancing guest comfort. The hotel is well-suited for professional gatherings, boasting numerous conference rooms and a large banquet hall that are frequently utilized for events and seminars. While some guests experienced weak Wi-Fi signals, overall connectivity is available. The hotel also offers a fitness center and a sauna, though some guests noted an additional charge for sauna use. A pleasant garden and adjacent park provide serene outdoor spaces for relaxation.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests finding their rooms spotless upon arrival. The spacious rooms are a recurring positive, providing ample space for relaxation. Most guests report comfortable beds and good mattresses, ensuring a restful night's sleep, though some found their mattresses too soft or worn. The bathrooms are often described as large, modern, and very clean, with some featuring a bathtub. However, some guests noted issues with shower pressure or inconsistent water temperature, and a lack of power outlets in the bathroom. While the hotel is located near an airport and a busy road, the sound insulation of the rooms is generally effective, minimizing external noise. Despite this, some rooms can be hot and stuffy, as the air conditioning is often described as an ineffective fan, and heating can be insufficient upon arrival. A few guests mentioned receiving unexpected smoking rooms or noticing a musty smell. The absence of an in-room coffee maker or minibar was a frequent point of feedback.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The breakfast buffet is a frequent topic, with many guests praising its variety and richness, including fresh fruit, a good selection of cold cuts, and excellent coffee. Some guests, however, found the breakfast to be expensive for the quality offered, citing issues like stale rolls or lukewarm coffee. Notably, the hotel can provide an extremely good vegan breakfast with a wide selection, including vegan cheese and sausage, if requested in advance. The on-site restaurant is highly recommended by many, offering delicious food and excellent service in a cozy atmosphere. However, a common complaint is that the restaurant is often closed, particularly on Sundays, which can be inconvenient for guests seeking an evening meal on-site. Some guests also experienced slow service at the restaurant and bar, indicating staff can sometimes be overwhelmed.

Location & Accessibility
The hotel's location is a significant point of discussion among guests, primarily due to its excellent accessibility and proximity to major transport routes. It is conveniently situated close to the highway (A52/A3), making it ideal for travelers on the road and providing easy access to nearby cities. A major advantage highlighted by many is the availability of ample free parking on-site, accommodating even larger vehicles. The hotel is also very close to Düsseldorf Airport, which is beneficial for air travelers, though this proximity means guests frequently hear airplane noise, especially during the day and up until late evening. While the hotel's sound insulation helps mitigate this indoors, it can be disruptive with windows open. Most guests note that the hotel is quite secluded, with limited options for dining or shopping within walking distance, apart from an adjacent restaurant, a gas station, and a distant Italian eatery. A bus stop directly next to the hotel offers public transport connections.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive feedback, standing out as a major highlight for many guests. Reviewers frequently describe the staff as exceptionally friendly, helpful, and accommodating, going out of their way to assist with requests, such as providing ice for an injury or arranging room changes. The check-in process is often noted as quick and uncomplicated, contributing to a smooth arrival experience. Guests appreciate the attentive service provided by both the reception and restaurant teams, with many specifically commending the excellent service in the on-site restaurant. The hotel is also recognized for its pet-friendly service, welcoming guests traveling with animals. While most interactions are positive, a few guests reported instances of dismissiveness from some reception staff regarding specific issues, and some noted that housekeeping services could be late in the day. Overall, the dedication of the staff to providing a pleasant experience is a recurring theme.

Additional Information
Guests should be aware that the hotel is currently undergoing renovation or construction in some areas, which may occasionally impact hallways or access to rooms, though efforts are made to minimize disruption. The hotel offers a pet-friendly policy, making it a suitable choice for guests traveling with their animals. While the hotel provides a sauna, some guests were surprised to find an additional charge for its use upon checkout. For those with electric vehicles, an EV charger is available across the street. Guests planning to dine at the on-site restaurant should confirm its opening hours in advance, as it is frequently reported to be closed, especially on Sundays. The hotel is also a popular venue for wedding parties and conferences, which can sometimes lead to increased noise levels, particularly during evening events.