Ramada by Wyndham Hinton

This hotel is widely recognized for offering excellent value and a highly convenient location, making it a popular choice for travelers. Its strategic position near the highway and major shopping areas serves as a signature feature, providing easy access to amenities and attractions. Guests consistently highlight the hotel's overall cleanliness and the generally friendly staff as key positives. The hotel is particularly well-suited for road trippers and sightseers exploring the nearby national park, offering a more affordable base than options closer to the park. Families appreciate the spacious rooms and breakfast offerings, while pet owners find the accommodations welcoming for their companions. To enhance your stay, consider requesting a room on a higher floor or away from the pool area to mitigate potential noise, and it's advisable to confirm the current status of the pool and hot tub if these amenities are crucial for your visit.

Facilities & Amenities
Guest feedback on the hotel's facilities is mixed, with a notable recurring issue concerning the pool and hot tub. Many guests expressed disappointment that the hot tub was frequently out of service, murky, or not adequately heated, while the pool was sometimes closed for maintenance or found to be too cold. This can be a significant drawback for those planning to utilize these amenities. The hotel does offer a fitness center, which includes an elliptical, treadmill (though sometimes reported as broken), and dumbbells, providing options for guests to maintain their workout routines. Free Wi-Fi is available throughout the property, ensuring connectivity. While some common areas are described as bright and clean, a few guests noted a lack of dedicated evening common spaces. The availability of ice machines and laundry facilities adds to guest convenience, though the latter was occasionally reported as non-operational.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as spotless and well-maintained, even noting thorough cleaning practices. However, feedback on room comfort and condition is varied. While some guests found the beds comfortable and the rooms spacious, others reported hard beds, lumpy mattresses, or uncomfortable pillows, impacting sleep quality. Rooms are equipped with convenient amenities such as a mini-fridge and microwave, and a coffee maker is also typically provided. A significant and frequently mentioned concern is the noise levels due to thin walls, allowing sounds from neighboring rooms, hallways, and even flushing toilets to be easily heard. Some guests also noted dated finishes, worn carpets, or issues with bathroom fixtures like scratched sinks or dripping taps. The AC/heater units were occasionally described as loud, further contributing to noise disturbances.

Dining & Food Quality
The hotel's complimentary breakfast is a highlight for many guests, often described as good, hot, and offering a satisfying start to the day. The selection typically includes popular hot items such as make-your-own waffles, eggs, and sausage, though some found the quality of the meat inconsistent or the eggs watery. While the breakfast area can sometimes become crowded and chaotic, especially during peak times, staff are generally diligent in keeping it well-stocked and clean. A common point of feedback, however, is the limited variety of cold options and a noticeable lack of fresh fruit or other healthy choices like yogurt. Despite these minor limitations, the breakfast is widely considered a valuable inclusion, providing a convenient and substantial meal for guests before their daily activities.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering excellent highway access and making it an ideal stop for travelers. It is conveniently situated on the edge of town, providing easy on and off access to the main road. Guests appreciate its close proximity to various shopping options, including a shopping mall, Walmart, Safeway, and other grocery stores, all within walking distance. This makes it easy for guests to pick up necessities or find dining options. Furthermore, the hotel serves as a practical and more affordable base for exploring Jasper National Park, being just an hour's drive away. Parking is ample and easily accessible, accommodating various vehicle sizes, including those with trailers, and often providing convenient plug-ins.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, contributing significantly to a positive guest experience. Many reviews commend their accommodating nature and professional demeanor, from check-in to check-out. The check-in and check-out processes are frequently described as fast, efficient, and smooth. Housekeeping is generally noted for maintaining clean rooms and providing daily service, including towel replacement. The hotel's pet-friendly service is also appreciated by guests traveling with animals. While the majority of interactions are positive, some guests reported isolated instances of staff being perceived as rude or dismissive, particularly concerning specific issues or during busy periods. Overall, the staff's commitment to providing attentive service is a recurring theme.

Additional Information
The hotel offers a pet policy, accommodating guests traveling with animals, though some reviews indicate confusion regarding associated fees or a lack of specific pet amenities like bowls. Guests should also be aware of a damage deposit that may be charged upon arrival and can take several business days to be refunded. A convenient 24/7 coffee/tea bar in the lobby is a popular feature, providing refreshments at any time. While the hotel aims for a comfortable stay, some guests noted a lack of a dedicated common area for evening relaxation. There are occasional reports of laundry facilities being out of order. A recurring concern is the group noise, particularly from large groups like sports teams, which can be disruptive in hallways and common areas, impacting the quiet enjoyment of other guests.