Ramada by Wyndham Kingston

This hotel is undergoing significant upgrades, with many guests noting the positive impact of these renovations on the rooms. Its signature feature is its commitment to providing a clean and comfortable stay, often highlighted by its comfortable beds and the attentive service from its staff. The convenient location makes it an excellent choice for travelers seeking easy access to local amenities and transportation, including those with business meetings downtown or families on short trips. It also serves as a practical stopover for unexpected travel needs. To enhance your experience, it is advisable to inquire about the current status of common area renovations upon arrival, and if traveling with pets, confirm any associated fees beforehand as policies may vary.

Facilities & Amenities
Guests frequently commend the renovated rooms, which are equipped with essential amenities such as a mid-size fridge, a microwave oven, and a small coffee machine for in-room convenience. Many rooms also feature USB recharging ports, a TV (though some guests reported issues with signal or functionality), an iron and board, and a hairdryer. While the hotel does not offer a gym or a swimming pool, the updated in-room facilities contribute to a comfortable stay. Some guests noted minor inconveniences like the absence of a clock in the room or a lack of drawers for storage, and a few found the provided blankets to be quite thin, suggesting a need for additional warmth.

Cleanliness & Room Comfort
The hotel receives widespread praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. The beds are consistently highlighted as very comfortable, often featuring soft sheets and ample pillows, ensuring a restful night's sleep. The bathrooms are frequently mentioned as newly renovated and clean, though some guests found the towels to be small or rough, and a few reported issues with a lack of soap or empty body wash dispensers. While generally quiet, some rooms experienced noise from neighbors or thin walls. A few guests reported an overwhelming chemical smell from bedding or an ash tray smell in some rooms, and isolated concerns about bedding cleanliness or poor shower pressure were also noted.

Dining & Food Quality
The included breakfast is a significant draw for many guests, offering a range of options. While some found the breakfast variety to be adequate, others described it as basic or minimal, particularly regarding hot food choices. Available items often include a pancake machine, various yogurt options, different breads, cereals, and fresh fruit like bananas and apples. However, the coffee quality received mixed reviews, with some finding it unappealing, and the orange juice was often described as diluted. The breakfast room itself was noted by some as being too small to accommodate all guests comfortably and occasionally appeared dated or unclean, with peeling wallpaper and stained furniture.

Location & Accessibility
The hotel's convenient location is a major advantage, placing guests within easy reach of various attractions and services. It is particularly well-suited for those needing hospital access or attending business meetings downtown. Guests appreciate its proximity to restaurants and its excellent connectivity to public transportation, with a bus stop directly in front of the hotel, providing easy access to the city center and the VIA Rail station. A significant benefit highlighted by many is the availability of free parking, often located conveniently right outside the guest rooms, adding to the overall ease of stay.

Staff & Service
The hotel staff consistently receives high praise for their friendly and helpful demeanor, with many guests commending their professionalism and attentiveness. The check-in process is frequently described as quick and seamless, contributing to a positive first impression. Staff members are often noted for their willingness to accommodate guest requests, such as providing extra towels or packing early breakfast for departures. While the majority of interactions are positive, a few guests reported isolated instances of discourteous checkout service or unhelpful responses from housekeeping regarding specific requests, though these seem to be exceptions rather than the norm.

Additional Information
The hotel is currently undergoing ongoing renovations, which means while many rooms are updated and fresh, some common areas may still appear dated or be under construction. This process is generally seen as a positive sign of improvement, though guests should be aware that not all areas may reflect the same level of modernization. The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some noted that the associated fees were not always clearly advertised, and suitable outdoor areas for pet waste disposal were sometimes lacking. Additionally, the property offers a pleasant outdoor space and provides discounts for long stays, making it a practical option for extended visits.