Hotel Ramada Plaza Albany, USA - www.trivago.com

Hotel Ramada Plaza Albany (Albany, USA)

Hotel Ramada Plaza Albany (Albany, USA)

About Hotel Ramada Plaza Albany

Located just off I-90, Hotel Ramada Plaza Albany offers modest and comfortable accommodations in midtown Albany. The hotel offers a 24-hour shuttle service to the local airport, train station, and bus depot. Guestrooms are equipped with cable TV, MP3-compatible alarm clock, microwave, refrigerator, coffee-maker, and free Wi-Fi. Guests are entitled to a complimentary weekday newspaper and free local telephone calls. The hotel features a heated indoor pool and hot tub, exercise room, business center, and guest laundry facilities. Free parking is available on-site, while the hotel also offers a complimentary shuttle service to Times Union Square. Guests can enjoy a free hot breakfast buffet each morning, while the hotel restaurant, Plaza Grill, is open for dinner and drinks. Hotel Ramada Plaza Albany is less than three miles from the Empire State Plaza Convention Center, New York State Museum, and other downtown Albany attractions. Albany International Airport is located 6.5 miles away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

5.0
trivago Rating Index based on 1527  reviews from:
  • Location
    Fair  7.4 / 10
  • Rooms
    Okay  5.0 / 10
  • Service
    Fair  7.0 / 10

Positive Reviews

positive:

Convenient location with easy access to downtown.

Ramada Plaza Albany is located just off I-90, a position that makes it a suitable choice for long distance drivers passing by as well as those looking to explore Albany. Past guests report that getting to downtown is straightforward, particularly as the hotel offers a shuttle service.

positive:

Complimentary breakfast proves popular.

Guests staying at the hotel can enjoy a complimentary Full American breakfast, a detail that proves very popular. Barring a few exceptions, guests generally enjoy the spread, which they describe as tasty and varied.

positive:

Hotel staff delivers a quality service.

According to reports, the hotel staff is friendly, helpful, and delivers a high standard of customer service. Guests report being made to feel welcome at the property, whilst the staff is said to go out of its way to assist.


Negative Reviews

negative:

Outdated property due an upgrade.

While some guests staying at Ramada Plaza Albany find their needs met, others report that the hotel is outdated and in need of an upgrade. Common concerns include water damage, damaged locks, damp smells, and tired décor. There are, as of now, unsubstantiated reports that renovation work is underway.

negative:

Restaurant dining draws a few groans.

Guests choosing to dine at the hotel's on-site restaurant, Plaza Grill, are not always bowled over by the service they receive. Some guests report that the restaurant is understaffed and the service slow.

negative:

Traffic noise proves disruptive to some.

A number of guests find that noise from the nearby highway can be disruptive when it comes time to sleep. The property is located close to I-90, a busy route which generates a lot of noise pollution. Light sleepers may wish to request a room further away from the road.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Shower
  2. Hairdryer
  3. Central heating
  4. Electric kettle
Theme / Type
  1. Convention hotel
  2. Airport hotel

Cleanliness policies

  • Room service

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