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Hotel Raquel (Havana, Cuba)


Hotel Raquel (Havana, Cuba)

About Hotel Raquel

Boasting an atrium with an impressive stained-glass ceiling, Hotel Raquel offers heritage accommodations in the heart of Old Havana. This historic property is just four minutes’ walk from San Francisco de Asís Basilica. The elegant rooms are decorated with original Cuban artwork and wrought iron furnishings. Modern amenities include flat-screen TV,s air conditioning, safes, and minibars. Suites add a terrace or balcony. The hotel features several ornate public spaces, including a rooftop terrace offering picturesque views of the city. Guests can utilise the on-site fitness centre, while a 24-hour reception, tour desk, and luggage storage facilities are also available. The hotel offers on-site parking, too. Jardín del Edén, the hotel restaurant, specialises in traditional Jewish cuisine. Guests can also enjoy a drink in the relaxed lobby bar, Lejaim. Hotel Raquel is about two minutes’ walk from Plaza Vieja, with its columned arcades, historic buildings, and museums. Meanwhile, Havana Cathedral is less than ten minutes away on foot.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

  • Location
    Excellent  (8.9 / 10)
  • Rooms
    Good  (7.5 / 10)
  • Service
    Fair  (7.4 / 10)
  • Cleanliness
    Good  (7.6 / 10)
  • Value for money
    Fair  (7.1 / 10)

Positive Reviews


Charming old building

The Raquel hotel is located in an old building and many past guests have loved the architecture. While nothing in the building is new, it has been kept in good shape and the large pillars and stained glass have been enjoyed by many of the property's guests.


Nice rooftop bar and terrace

Many past guests have loved spending time on the rooftop terrace. There is a bar up there, too, so it can get somewhat loud during the day. This didn't bother most guests, however, as the noise wasn't excessive.


Good location

Since this property is located in Old Havana, many guests have mentioned how convenient the location is. These guests found it easy to explore the rest of the city from the hotel, especially many of the historical sites that are found in this part of town.

Negative Reviews


Poor breakfast

Numerous guests of the Raquel hotel have complained about the quality of the breakfast, saying that there isn't much variety and that the food isn't very good. This is an issue throughout Cuba, however, and isn't limited to this property.


Disinterested staff

There have been reports from past guests that the staff at this property is somewhat disinterested in helping guests when they run into problems. The staff in the restaurants isn't much better, as they take their time with everything that they do.


A little run down

This building hasn't been updated recently and, therefore, it is starting to get run down. The property could benefit from some renovations, according to a number of guests, although other guests liked that it's different than anything that they would find back home.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Elevator
  3. Parking
  4. Terrace
  5. Bell service
  6. Hotel bar
  7. Convenience store
  8. Computer with internet
  9. Restaurant
  10. 24-hour reception
  11. Sun umbrellas
  12. Deck chairs
For children
  1. Childcare
  1. Wheelchair accessible
Room amenities
  1. Openable windows
  2. Television
  3. Satellite TV
  4. Safe
  5. WiFi
Suitable for
  1. LGBT friendly


Calle Amargura, No. 103,esq. a San Ignacio , 10100 , Havana , Cuba
Telephone: +53(7)8608280 | Fax: +53(7)860 8275

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