Red Lion Inn & Suites Deschutes River Bend

This hotel offers a comfortable and convenient stay, particularly appealing to pet owners due to its dedicated dog area and nearby walking trails. Its central location provides easy access to various attractions, making it suitable for sightseers and ski/snowboarders heading to nearby mountains. Budget-conscious travelers and families also find value in the amenities and overall experience. Guests consistently highlight the hotel's cleanliness, the comfort of its beds, and the friendly, helpful staff. To enhance your stay, consider requesting a room away from the main highway to minimize traffic noise, and be mindful of breakfast timings as items are cleared promptly.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and relaxation. An outdoor pool is available, offering a refreshing option, though it is covered during the winter months. For those looking to maintain their fitness routine, a well-equipped fitness center is on-site. Guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. While electric vehicle charging stations are present, some guests have noted issues with their functionality or unclear pricing. Additionally, vending machines and ice machines are accessible for quick snacks and beverages. The hotel also features a thoughtful pet-friendly area with provided waste bags, making it easy for guests traveling with animals.

Cleanliness & Room Comfort
Guests generally commend the hotel for its cleanliness, noting that rooms are well-maintained and often updated with vinyl floors instead of carpet. The beds are frequently praised for being comfortable, contributing to a restful sleep, though a few guests found them too firm or reported squeaky frames. Many rooms feature large TVs and a fridge, enhancing the in-room experience. However, some guests experienced issues with noise levels, citing thin walls that allow sounds from neighboring rooms and external traffic to be heard. The bathrooms are often described as dated or in need of renovation, with some mentioning a lack of a fan and occasional issues with fixtures or cleanliness. Some rooms also lack a closet or clothes rod, which can be inconvenient for longer stays.

Dining & Food Quality
The complimentary breakfast at the hotel is a significant draw for many guests, offering a convenient start to the day. The breakfast variety typically includes options such as scrambled eggs, bacon, biscuits and gravy, bagels, oatmeal, and yogurt, along with coffee. While many appreciate the convenience and the range of choices, some guests have expressed a desire for more healthy options, such as fresh fruit or additional protein sources beyond eggs. There were occasional comments about the food quality, with some items like eggs being described as cold or rubbery. Guests are advised to arrive promptly for breakfast, as staff tend to clear items quickly once the serving time concludes.

Location & Accessibility
The hotel boasts a convenient location with easy access to major highways, facilitating travel to various destinations including downtown and other parts of the city. It is situated near shopping areas, with stores like Kohls and TJ Maxx within walking distance. While not directly in the heart of downtown, its proximity to the expressway makes it a practical base for exploring the region, including attractions like Mt. Bachelor. Parking is generally ample and convenient for guests. However, a recurring concern is the significant traffic noise from the nearby busy intersection and highway, which can be disruptive, especially for rooms facing the road.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight their accommodating nature, particularly during check-in and when addressing specific requests or issues. Many reviews commend individual staff members for their positive attitudes and willingness to assist, contributing to a welcoming atmosphere. The quick check-in process is often noted, and staff are generally responsive to maintenance needs. The breakfast staff are also frequently mentioned for their pleasant demeanor and efficiency in managing the dining area. Overall, the hotel's team is a strong point, enhancing the guest experience through their attentive service.

Additional Information
The hotel maintains a strong pet-friendly policy, providing designated dog areas and waste bags, which is highly appreciated by guests traveling with animals. While the property offers ADA accessible rooms, some guests have noted that the design, such as low toilets or limited space for wheelchairs, may not fully meet all accessibility needs. It is important to note that there is no elevator to the second floor, which can be a consideration for guests with mobility challenges. The hotel is undergoing renovations, leading to updated rooms but also some visible construction elements like dumpsters. Some guests have experienced issues with key deactivation during their stay or found that the hotel does not accept cash payments.