Red Roof Inn Milford - New Haven

This hotel is consistently praised for its cleanliness and value for money, making it a popular choice for travelers seeking a comfortable yet affordable stay. Its convenient highway access is a significant draw, positioning it as an ideal stopover for road trippers and business travelers alike. The hotel's welcoming pet-friendly policy also stands out, allowing guests to travel with their companions without breed restrictions. While some aspects of the property show their age, many guests appreciate the recent updates and the overall quiet atmosphere. For an enhanced experience, guests are advised to inquire about recently renovated rooms and consider bringing their own pillows for optimal comfort, as bed firmness can vary.

Facilities & Amenities
Guests frequently comment on the basic yet functional facilities available. While some rooms are equipped with a refrigerator and microwave, many guests note the absence of these amenities, as well as a coffee maker, in standard rooms, sometimes requiring an upgrade or an additional fee. The hotel generally provides free Wi-Fi, which is appreciated for staying connected. An elevator is available, which is a notable convenience for a property of this type. Other practical amenities include vending machines and ice machines, though some guests reported issues with their functionality. Laundry facilities are also on-site, offering convenience for longer stays, though some machines may require maintenance.

Cleanliness & Room Comfort
The cleanliness of the rooms is a recurring positive theme, with many guests expressing pleasant surprise at the well-maintained spaces, often noting fresh sheets and tidy bathrooms. However, feedback on bed comfort is mixed; some guests find the beds extremely comfortable and plush, while others describe them as hard or worn, with noticeable springs or squeaks. Pillows are frequently mentioned as being thin or too firm, prompting some guests to bring their own. While rooms are generally quiet, some report noise levels from neighboring rooms or the nearby highway. Bathrooms are typically clean, though some reviews mention issues like mold on ceilings, hair in drains, or small size. The presence of an iron is inconsistent, and some rooms lack basic amenities like a coffee maker.

Dining & Food Quality
A consistent point of feedback is the absence of breakfast or any on-site dining options. Guests should be prepared to seek food elsewhere, as the hotel does not provide meals. While some reviews mention coffee being available in the lobby or in rooms, this is not a universal offering. The lack of nearby food establishments that are easily accessible on foot means that guests will typically need transportation to find restaurants or grocery stores. This aspect is important for planning, especially for those arriving late or without a vehicle, as delivery services may also be limited in the area.

Location & Accessibility
The hotel's location is a significant advantage for many travelers, primarily due to its easy and direct highway access, particularly to I-95. This makes it a convenient stopover point for those on long journeys. While the property is set back from the main road, contributing to a generally quiet atmosphere, some guests note the proximity to the highway can still result in some ambient noise. The hotel offers ample parking, which is a plus for guests traveling by car. Although not directly walkable, the location is typically a short drive from various shopping centers, restaurants, and gas stations, providing necessary conveniences within reach.

Staff & Service
Feedback regarding the staff and service is quite varied. Many guests praise the friendly staff, highlighting their helpfulness, professionalism, and accommodating nature, especially during check-in and with specific requests. Housekeeping is frequently commended for being attentive and ensuring rooms are clean and well-maintained daily. However, a notable number of reviews describe some front desk personnel as rude, blunt, or unhelpful, leading to frustrating check-in experiences or difficulties with requests. Issues with key cards frequently needing reprogramming are also mentioned, sometimes requiring multiple trips to the front desk. Despite these inconsistencies, many guests appreciate the overall effort to provide good service.

Additional Information
A standout feature of this hotel is its highly praised pet-friendly policy, which allows guests to bring their animals without breed restrictions, making it a top choice for pet owners. The hotel's property condition is a recurring topic; while some areas have undergone renovations and appear updated, other parts of the building are described as older, worn, or in need of a fresh coat of paint. Guests should be aware that despite a strict non-smoking policy, some rooms occasionally have a lingering smoke odor. The hotel generally does not accept cash payments, which is a specific policy guests should note upon arrival.