Red Roof Inn PLUS+ Columbus Downtown - Convention Center

This hotel is highly regarded for its prime location, offering unparalleled convenience for those attending events at the convention center or visiting the Nationwide Arena. Its central position also makes it an excellent choice for sightseers and downtown explorers who wish to access nearby restaurants and bars on foot. While the property is recognized as a budget-friendly option, guests frequently commend the friendly staff and the overall cleanliness of the rooms. The hotel is particularly well-suited for business travelers and event attendees seeking proximity to key venues without excessive cost. To enhance your stay, it is advisable to confirm the availability of daily housekeeping services upon check-in and be prepared for potential additional fees related to parking and in-room amenities.

Facilities & Amenities
The hotel provides essential facilities, though some guests note that the property is older and could benefit from updates. Wi-Fi is generally available, allowing guests to stay connected. While there is no dedicated breakfast area, vending machines are on-site, though their stock can be inconsistent. Some rooms are equipped with a fridge and microwave, adding convenience for longer stays. Guests have reported mixed experiences with in-room lighting, with some fixtures being dim or non-functional, and a lack of USB outlets. The air conditioning units are present, but some guests found them noisy or less effective, while others experienced issues with ice machines on certain floors. The elevators have occasionally been noted for being slow or having operational issues.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests found their rooms to be clean and spotless, with some praising the comfortable beds and good pillows that ensured a restful sleep. However, a significant number of reviews highlighted concerns regarding cleanliness, including dirty bathrooms, mold on ceilings, stained carpets, and sticky surfaces. Room condition is frequently described as dated and in need of renovation, with worn furnishings and bare walls. Noise levels are a common point of discussion; while some rooms are quiet, others experience street noise or sounds from adjacent rooms due to thin walls. Issues with hot water in showers, slow-draining sinks, and a lack of standard toiletries like tissues and washcloths were also reported.

Dining & Food Quality
The hotel does not offer a continental breakfast, which is a frequent point of feedback from guests who expected this amenity. While coffee is available, it is typically limited to a coffee maker in the room or a vending machine in the lobby. There are no on-site restaurants or bars within the hotel itself. However, guests consistently appreciate the hotel's location, which is surrounded by a variety of great restaurants and bars within easy walking distance. This allows guests to explore local dining options conveniently, compensating for the lack of in-house food services.

Location & Accessibility
The hotel's central location is its most celebrated feature, making it exceptionally convenient for guests. It is situated directly across from the convention center, providing easy access for event attendees. The Nationwide Arena and numerous downtown attractions, restaurants, and bars are all within comfortable walking distance. However, parking is a significant and recurring concern for many guests. It is not free, with daily fees ranging from fifteen to twenty-seven dollars, and the designated lot is located across the street, often requiring guests to cross a busy intersection. Guests frequently reported that the parking lot can be full, leading to confusion, additional charges, or difficulty finding a spot, especially during peak times.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their accommodating nature and willingness to assist with various requests. The check-in process, however, received mixed reviews; while some found it quick and easy, many experienced slow service and long lines, often due to understaffing or system issues. A notable point of feedback concerns housekeeping, which is generally not provided daily unless specifically requested, leading to guests needing to obtain fresh towels or other amenities from the front desk. Despite these operational challenges, the staff's positive attitude and dedication to service are a recurring highlight.

Additional Information
Guests should be aware of several additional fees and policies. A security deposit, typically fifty dollars, is charged upon arrival, which is refundable but can take several business days to process. There is also a unique safe usage fee of a few dollars, which some guests found unexpected and were charged even if the in-room safe was not utilized. An early check-in fee may apply if rooms are requested before the standard check-in time. The hotel operates on a credit card only basis, with no cash accepted for payments. While the hotel maintains a no-smoking policy, some guests reported encountering unpleasant odors in common areas. Housekeeping services are generally provided only upon request for longer stays, and standard in-room amenities like tissues or laundry bags are often not supplied.