Red Roof Inn PLUS+ Nashville North Goodlettsville

This hotel is widely recognized for its pet-friendly policy, allowing guests to bring their animals without an additional charge, a significant benefit for travelers with pets. It serves as a practical and affordable option for road trippers and budget-conscious guests seeking a quick overnight stay. While many guests appreciate the convenient location and the generally helpful staff, feedback on room condition and cleanliness is notably mixed. The hotel aims to provide a basic yet functional lodging experience. To ensure a comfortable stay, guests are advised to be mindful of potential noise from the nearby interstate or other guests and to promptly communicate any room issues to the front desk upon arrival.

Facilities & Amenities
The hotel offers several convenient facilities and amenities that enhance a basic stay. Guests frequently praise the availability of free coffee in the lobby throughout the day, a welcome perk for travelers. A coin-operated laundry facility is also on-site and generally functions well, providing a practical solution for longer stays. Most rooms are equipped with a microwave and refrigerator, though some guests reported issues with their functionality. The parking lot is often described as well-lit and spacious, offering ample room for vehicles. While Wi-Fi is available, some guests found the connection to be unreliable or slow. Other in-room features like TVs generally receive positive comments, though there were isolated reports of cable outages. Feedback on air conditioning and heating units is mixed, with some guests experiencing issues like leaks or poor performance.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is quite varied. Many guests found their rooms to be adequately clean, with some specifically mentioning comfortable beds and fresh linens. However, a significant number of reviews highlight concerns about overall cleanliness, citing dirty floors with grit, hair, or debris, and stained linens or bedding. Some bathrooms were noted for issues such as cracked floors, slow drains, or unpleasant odors. Reports of musty odor and smoke smell in non-smoking rooms were also present. While some rooms were described as quiet, noise levels from the interstate, other guests, or barking dogs were a common complaint. The room size is often described as small or cramped, and some guests noted holes in walls or broken fixtures needing repair. A few severe instances of bedbugs were reported, though these appear to be isolated incidents.

Dining & Food Quality
The hotel does not offer a full breakfast service, a point noted by many guests, but it consistently provides lobby coffee for self-service, which is appreciated. For dining options, the hotel's location is a significant advantage, with numerous restaurants within walking distance or a short drive. Popular nearby choices include a Cracker Barrel, Waffle House, and various fast-food establishments, providing guests with convenient and diverse choices for meals throughout their stay.

Location & Accessibility
The hotel's location is a major draw for many guests, primarily due to its direct interstate access, making it an ideal stop for those on road trips. It is conveniently situated near a variety of restaurants, shopping centers, and gas stations, providing easy access to necessities and dining options. While not directly in the city center, it offers a relatively short drive to downtown Nashville, appealing to guests looking for more affordable accommodation outside the immediate urban area. The parking facilities are generally ample and well-lit. However, some guests expressed concerns about the perceived safety of the surrounding area, noting "unbecoming activity" or "sketchy" individuals in the vicinity, particularly in the evenings.

Staff & Service
The staff and service at the hotel receive mixed but generally positive reviews. Many guests commend the friendly staff for their helpful service and attentive demeanor, particularly during check-in and check-out processes, which are often described as quick check-in and efficient check-out. Some specific staff members are highlighted for going above and beyond to assist guests, such as finding alternative rooms when key cards failed or addressing noise complaints. However, a few guests reported less positive interactions, describing some staff as uncommunicative or dismissive, particularly when dealing with serious issues. Housekeeping service also received varied feedback, with some guests praising its thoroughness, while others noted instances of uncleaned rooms or disturbances.

Additional Information
A standout feature of this hotel is its pet-friendly policy, allowing animals to stay without an extra fee, which is highly valued by guests traveling with their companions. Another significant benefit is the no deposit requirement, setting it apart from many other accommodations. The hotel also offers late checkout options, providing flexibility for guests. While the hotel maintains a non-smoking policy in rooms, some guests reported persistent smoke odors. There are frequent mentions of general maintenance issues throughout the property, including broken fixtures, non-functional appliances, and structural wear and tear. Some guests also noted mixed experiences with the rewards program, with occasional difficulties or perceived unhelpfulness from staff regarding point usage.