Hotel Red Roof Inn San Antonio Northeast - Rittiman Rd (San Antonio, USA)

Budget-conscious guests often felt their stays represented good value for money because the room rates were normally competitive for the area. The new look rooms themselves won praise for including modern features like the wood-effect floors, colourful decor and flat-screen TVs. Many reviewers said their rooms were spacious and cleaned to a decent standard.

Travellers welcomed the location of this motel beside Interstate 35 north-east of downtown San Antonio as it put them within easy reach of local attractions, museums, industrial areas, military sites, shopping malls and the city centre. Furthermore, there were several dining options to choose from in the vicinity as well as convenience stores, petrol stations and bus stops. Motorists also liked the free parking.

Reviewers often spoke highly of the efficient, friendly and helpful members of staff, saying the customer service was good. Animal owners appreciated the pet-friendly policy.

Some critics expressed disappointment at this budget property's policy of charging guests a small daily fee for optional Wi-Fi access. The no frills format also meant the rooms were missing little extras such as shampoo, hairdryers and microwaves, which came as a disappointment to certain guests. Several travellers were also disappointed that breakfast wasn't available.

Light sleepers sometimes mentioned that certain rooms facing the main road were exposed to occasional traffic noise. There were also several reports of stale smoky smells in some rooms.

Maintenance problems such as non-functioning lights or cigarette burns inconvenienced visitors in some rooms. There were also cleanliness issues reported like litter, unsatisfactorily cleaned bathrooms and sporadic housekeeping visits. A few reviewers reported that pest control measures needed beefing up.