Red Roof Inn & Suites Marysville

This hotel offers a practical and affordable stay, often highlighted for its value for money and pet-friendly policy, making it a suitable choice for budget-conscious travelers, road trippers, traveling workers, and families with pets. Guests frequently commend the staff's friendliness and the overall comfort of the beds, though recurring concerns about room condition and cleanliness are noted. To ensure a comfortable experience, it is advisable to verify your room type, especially regarding smoking preferences, upon check-in and consider bringing personal items like extra covers for added comfort.

Facilities & Amenities
The hotel provides various facilities that enhance guest convenience, with kitchenettes (including a fridge, microwave, and sometimes a stove/sink) being a significant advantage for those on longer stays. An outdoor pool is available and generally found to be clean and refreshing when open. Guests appreciate the provision of free Wi-Fi to stay connected. However, feedback on in-room entertainment is mixed, with TVs often described as small, outdated, and lacking streaming capabilities. Some rooms feature a jacuzzi, which is a pleasant surprise for many. On the downside, guests frequently report issues with ice machines being out of order and a limited number of easily accessible electrical outlets near beds.

Cleanliness & Room Comfort
Guest experiences regarding cleanliness and room comfort are quite varied. While some rooms are praised for being clean and having comfortable beds and pillows, a notable number of reviews highlight significant issues. Common complaints include strong musty smells or pervasive smoke odors, even in designated non-smoking rooms. Many rooms are described as outdated with worn furnishings, and burn holes in sheets and bedspreads are a frequent concern. Reports of dirty carpets, sticky floors, stained linens, and the presence of bugs (including spiders, cockroaches, and flies) are also mentioned. Some guests also note noisy neighbors or thin walls, impacting sleep quality, and occasional broken amenities like coffee makers or clogged toilets.

Dining & Food Quality
The hotel offers a complimentary breakfast, which is appreciated for its convenience, though its quality and variety receive mixed feedback. Typical offerings include waffles, biscuits and gravy, bagels, cereal, fruit, and coffee. Many guests enjoy the availability of hot breakfast items like waffles and biscuits and gravy. However, some find the breakfast to be basic, with items sometimes served cold, and issues like a lack of milk for cereal or unsanitary conditions around the food warmers have been reported. The coffee quality is also occasionally criticized.

Location & Accessibility
The hotel's convenient location is consistently highlighted as a major positive. Guests find it ideally situated with easy access to a variety of restaurants and shopping options within walking distance or a short drive. Its proximity to major highways also makes it a practical stop for road trippers and those needing quick access to the surrounding area. Parking is available on-site, and while generally adequate, some guests have noted minor inconveniences with parking arrangements or the cleanliness of the parking lot.

Staff & Service
Feedback on staff and service is notably polarized. Many guests commend the friendly staff, describing them as helpful and attentive during check-in and when fulfilling requests for extra items. However, a significant portion of reviews report instances of rude or unprofessional staff, particularly concerning room assignment issues, early check-in requests, or the handling of complaints. Housekeeping service is a recurring point of contention, with numerous guests reporting that their rooms were not serviced for multiple nights, requiring them to repeatedly request fresh towels and supplies from the front desk. Some also experienced staff attempting to enter their rooms prematurely before check-out time.

Additional Information
The hotel's pet-friendly policy is a significant advantage for guests traveling with animals, often available for a reasonable fee. Some guests have also benefited from a veterans discount. The property frequently caters to traveling workers, which contributes to its functional atmosphere. It is important to note that smoking rooms are available, which can sometimes lead to lingering smoke odors in adjacent areas. Additionally, some guests have reported lobby closures during late hours, requiring access through a window for assistance.