Relais Sant'Eligio

This hotel offers a memorable stay, distinguished by its strategic location just outside the historic center, providing easy access to the town while boasting ample free parking. Guests are particularly captivated by the stunning rooftop terrace views of the white city and the distant sea, creating a picturesque backdrop for relaxation. The hotel's charming, historic ambiance and the consistently attentive and friendly staff contribute significantly to a positive experience. It is well-suited for sightseers and travelers with cars seeking convenience and accessibility to Ostuni and the surrounding region. Couples can enjoy romantic evenings with beautiful vistas, while families appreciate the comfortable accommodations and the delicious and varied breakfast options. To make the most of your visit, consider requesting a room on a higher floor for enhanced views and be sure to explore the on-site restaurant for a convenient and enjoyable dining experience.

Facilities & Amenities
The hotel provides excellent free parking on-site, often shaded by olive trees, which is a significant advantage for guests traveling by car, given the limited and paid parking options in the town center. This convenience allows visitors to easily explore the historic area on foot without worrying about vehicle security. A standout feature is the beautiful rooftop terrace, offering panoramic views of the city and the sea, where guests can relax and enjoy drinks, especially at sunset, creating memorable moments. The property also features a well-regarded restaurant on-site, providing a convenient dining option for those who prefer to stay in. While an elevator is available, some guests noted that it does not provide direct access to all floors, requiring a few steps to reach certain rooms, which could be a consideration for those with heavy luggage or mobility concerns. The hotel's charming multi-level structure and stone interiors contribute to its unique appeal.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. However, feedback on room comfort and condition is mixed. Many guests praise the comfortable beds and the peaceful atmosphere, often enjoying sea views or city vistas from their windows. Conversely, a notable number of reviews describe rooms as small, tired, or outdated, with some furnishings appearing old-fashioned. The bathrooms frequently receive comments about being old, needing renovation, or having issues such as a broken shower head, weak water pressure, or mould. Noise can also be a concern, with some rooms experiencing street noise from passing vehicles or disturbances from hotel events and other guests due to thin walls. Additionally, several guests noted the absence of in-room amenities like a kettle or coffee maker.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its quality, variety, and abundance. Guests enjoy a wide selection of options, including fresh fruit, local products, and a diverse array of sweet and savory items such as pastries, cakes, cheeses, and meats. The breakfast experience is often highlighted as a delightful start to the day, served in an elegant setting. The on-site restaurant is generally well-regarded for its delicious meals and good value, offering typical regional cuisine that many guests find to be of high quality. While most dining experiences are positive, some guests have noted inconsistencies with dinner service, such as forgotten orders or a perception that the food was merely average. Despite these occasional remarks, the restaurant remains a convenient and often recommended choice for an evening meal.

Location & Accessibility
The hotel's central location is a significant advantage, situated just outside the historic center of Ostuni, allowing for easy and quick access to the town. Guests appreciate the short 5-10 minute walk to the main square and the old town, making it ideal for exploring the charming streets and attractions without needing a car. A dedicated walking path further enhances pedestrian access. The availability of free, ample, and secure parking on-site is a major draw, especially for those traveling by car, as it alleviates concerns about finding parking in the busy town. This convenient parking also makes the hotel an excellent base for day trips to other regional highlights and provides good access to the airport. The elevated position also offers beautiful views of the city and the distant sea.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the reception team, who are praised for their efficient check-in process, willingness to offer local advice, and going above and beyond to assist with requests, such as arranging taxis or booking local activities. The restaurant staff are also commended for their kindness and welcoming demeanor, contributing to a pleasant dining experience. While most interactions are highly positive, a few guests noted minor inconsistencies, such as a lack of assistance with luggage upon arrival. Overall, the staff's dedication to providing excellent customer service is a recurring theme, making guests feel valued and at home.

Additional Information
Guests should be aware that the hotel occasionally hosts private events and parties, which can sometimes lead to noise disturbances from loud music and celebrations, particularly in the evenings. While these events contribute to the hotel's vibrant atmosphere, they may impact the tranquility of some rooms until late hours, a point mentioned by several visitors. The hotel's charming, multi-level structure and stone interiors give it a unique, historic character, often described as an old monastery or having a classic style. However, some guests have noted that the overall decor and furnishings, particularly in the rooms, can appear old-fashioned or dated, which might not appeal to those seeking a modern aesthetic. Despite these points, the hotel's commitment to cleanliness and its convenient location remain strong positives for many visitors, offering a balanced experience.