Residence Inn Atlanta Midtown/Georgia Tech

The hotel's spacious, apartment-style rooms featuring fully equipped kitchenettes are a signature draw, providing a comfortable and convenient stay for guests. Its central Midtown location is highly valued, offering easy access to numerous attractions and public transportation. While the staff consistently receives high praise for their exceptional friendliness and attentiveness, guest experiences with room condition and cleanliness are notably mixed. The hotel is particularly well-suited for extended stay guests and business travelers who appreciate the in-room amenities and proximity to offices and Georgia Tech. Sightseers and families also find the location advantageous for exploring the city. Guests should be prepared for significant valet parking fees and be aware that the hotel is due for renovations, which may address some of the reported maintenance issues.

Facilities & Amenities
Guests frequently highlight the convenience of the fully equipped kitchenettes found in the spacious rooms, which include a fridge, stove, microwave, and utensils, making extended stays or self-catering very practical. Many rooms also feature a balcony, offering a pleasant outdoor space for relaxation. The hotel provides a 24/7 fitness center located in the basement for guest use, allowing visitors to maintain their routines. While Wi-Fi is available and generally free, some guests reported issues with its reliability, impacting connectivity. The elevator has been noted by some as being small, accommodating only two people with luggage, which can lead to minor delays. A convenient water and coffee station is available for guests to refill bottles and enjoy cold brew throughout the day. One guest mentioned the presence of a water softener, which could be a consideration for those with sensitive skin.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, with many guests finding their rooms clean and well-maintained, especially after recent renovations. However, a significant number of reviews point to various issues, including reports of mold in bathrooms and showers, dirt on window sills and baseboards, and stains on carpets and pull-out beds, suggesting inconsistent upkeep. Rooms are often described as outdated or worn, with peeling paint, discolored ceilings, and broken fixtures like lights and cabinet bases. Noise levels are a major concern for many, stemming from street traffic, nearby pubs, elevator operation, and loud HVAC systems, making it difficult to sleep. Furthermore, AC units are frequently reported as noisy, broken, or ineffective, and shower issues like a lack of hot water, poor drainage, or faulty valves are common complaints. Some guests also noted door frames that do not seal properly, allowing light and sound to enter.

Dining & Food Quality
The complimentary breakfast receives mixed reviews regarding its quality and variety. Most guests appreciate the convenience of having breakfast available, with options typically including cooked items such as eggs, bacon, waffles, croissants, cereal, and oatmeal. However, some guests describe the food quality as poor, citing "literal powder eggs," greasy items, or bland flavors, with the oatmeal sometimes being hard. Issues with replenishment are also noted, as items frequently run out, especially closer to the 9:30 AM closing time, and are not promptly refilled. Despite these concerns, the staff managing the breakfast area are consistently praised for their attentiveness and helpfulness. The availability of a coffee and water station is a positive aspect, allowing guests to easily access beverages throughout their stay. There is no significant feedback on other dining options like in-room dining or on-site restaurants beyond breakfast.

Location & Accessibility
The hotel boasts an excellent central location in Midtown Atlanta, making it highly convenient for guests. It is within easy walking distance of numerous restaurants and bars, as well as major attractions like Piedmont Park, the Fox Theatre, and various museums. Its proximity to Georgia Tech University is a significant advantage for visitors to the campus. The hotel also offers great accessibility to public transportation, being just a few minutes' walk from the Marta (subway/tube station), which provides easy access to other parts of the city. However, parking is a notable drawback, as it is valet-only and comes with a high daily fee, often unexpected by guests, leading to frustration over additional costs. Guests should also be aware of ongoing construction across the street, which can contribute to noise during the day.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently praising their exceptional friendliness, helpfulness, and attentiveness. Many reviews highlight specific individuals who went "above and beyond" to ensure a pleasant stay, demonstrating professionalism and a welcoming demeanor. The valet service is often commended for its efficiency and the courteousness of the attendants, despite the high cost of parking. While some guests experience a quick check-in process, others report issues with billing, unexpected charges, or unhelpful front desk interactions, particularly concerning late check-out requests, which are not guaranteed and can lead to frustration. Housekeeping receives mixed comments, with some guests appreciating the service while others note a lack of regular cleaning or issues with towel replenishment. Overall, the dedication of the staff is a recurring theme, significantly contributing to positive guest experiences.

Additional Information
Several important details emerge from guest reviews that do not fit into other categories. A recurring and significant issue is the frequent lack of hot water, with some guests reporting this problem persisting for days, severely impacting their comfort. Guests also frequently mention unexpected charges beyond the room rate, particularly related to parking, leading to billing disputes and frustration. The hotel is described by many as older and in need of renovations, which are reportedly planned, suggesting that some current issues with room condition may be addressed in the future. A few guests reported severe issues with mice, cockroaches, or other bugs in their rooms, which is a serious concern. The hotel's location above a pub means that noise from patrons, especially late at night until 3 AM, can be a significant disturbance for rooms facing the street. Additionally, some guests noted the absence of complimentary water in rooms and a lack of visible security presence.