Hotel Residence Inn Boise Downtown/University (Boise, USA)

Many guests note that apartments are spacious with comfortable beds, plenty of storage space, and fast Wi-Fi. Others like that every apartment has a small kitchenette, and add that all units look exactly the same as in travel brochures.

Most guests like that the property is located right across the street from Boise State University, and say that downtown Boise is within walking distance. Others comment that many restaurants and bars are minutes away, and add that Taco Bell Arena is easily reachable.

Many guests find the employees attentive and helpful with providing directions to nearby attractions, recommending restaurants worth visiting, and showing visitors to apartments. Others appreciate the complimentary shuttle service to and from the airport, and state that drivers are professional and always on time.

Several guests point out that bathrooms are small with barely enough space to move in the showers, and add that there are patches of mould near the bathtub. Others wish there were more shelves for toiletries, and say that the bathtub does not drain well.

Some guests dislike that the air conditioning is located right over the bed, and say that the AC unit is loud. Others suggest that sensitive sleepers keep the air conditioner turned off at night or pack a pair of earplugs for a good night's sleep.

Not cleaned daily  Several guests wish that apartments were cleaned more often, and are quick to add that bathroom shelves need a deeper cleaning. Others mention that the microwave needs polishing, and say that there is dust everywhere.