Residence Inn by Marriott Calgary Airport

The hotel is highly regarded for its spacious suites equipped with full kitchens, making it an excellent choice for families, long-stay guests, and business travelers seeking comfort and convenience. Its signature feature is its strategic proximity to the airport, complemented by a reliable shuttle service, which makes it ideal for pre-flight and post-flight travelers. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, the high quality and variety of the complimentary breakfast, and the overall cleanliness of the property. The comfortable accommodations ensure a restful stay, while the well-appointed kitchens offer the flexibility of preparing meals. To maximize your experience, consider utilizing the airport shuttle for seamless transfers and be aware that while the main beds are very comfortable, the sofa beds may not offer the same level of comfort.

Facilities & Amenities
Guests frequently commend the hotel's comprehensive facilities, which contribute significantly to a comfortable stay. The indoor pool is a popular amenity, often described as clean, well-maintained, and bright, with ample natural light. Many appreciate the unique rooftop barrel sauna, offering a relaxing experience, sometimes with views of arriving planes. The fitness center is consistently praised for being well-equipped, clean, and quiet, providing various cardio and weightlifting options. The availability of free Wi-Fi is a valued convenience, ensuring guests can stay connected. Additionally, the hotel offers a well-maintained laundry room, conveniently located near the pool and fitness center, allowing guests to multitask. Some reviews also mention the presence of ice machines and vending machines, adding to the overall convenience.

Cleanliness & Room Comfort
The hotel receives widespread praise for its cleanliness and the comfort of its rooms. Guests consistently describe the suites as spacious, modern, and well-equipped, often highlighting the convenience of a full kitchen with a fridge, microwave, dishwasher, and necessary dishware. The main beds are frequently lauded for being exceptionally comfortable with soft linens and quality pillows, ensuring a restful sleep. While most rooms are noted for being quiet, some guests have experienced noise from airplanes, hallways, or noisy refrigerators and air conditioning units. A recurring point of mixed feedback concerns the sofa beds, which many guests find to be uncomfortable, describing them as lumpy or having protruding metal wires. Housekeeping is generally good, though some guests reported inconsistent service, with rooms occasionally being "half-cleaned" or lacking full attention to floors and garbage removal.

Dining & Food Quality
The hotel's dining experience, particularly the complimentary breakfast, is a significant highlight for many guests. The breakfast buffet is consistently described as excellent, offering a wide variety of options, including hot items like eggs, sausage, frittata, and breakfast sandwiches, alongside fresh fruit, yogurt, cereals, pancakes, and waffles with various syrups. The coffee selection is also well-received, with some guests particularly enjoying the iced coffee bar. The breakfast area is noted for being bright, clean, and well-organized, though it can get crowded during peak times, occasionally leading to items running out or delays in refilling. In addition to breakfast, the on-site restaurant (shared with the adjacent property) receives positive mentions for its good food quality, reasonable prices, and pleasant atmosphere, making it a convenient option for dinner.

Location & Accessibility
The hotel's location is primarily advantageous for its close proximity to the airport, making it an ideal choice for travelers flying in or out. A complimentary airport shuttle service is available and generally appreciated, though some guests have noted issues with shuttle timing or availability, especially late at night. While convenient for airport access, the hotel is situated in an industrial area and is considered far from downtown Calgary and major tourist attractions, requiring a car for exploration. However, there are a few restaurants within a short driving distance. The hotel offers free parking, which is ample and convenient for guests with vehicles. Some guests have noted that taxi and delivery services sometimes mistakenly go to the adjacent property, requiring a short walk or navigation through the connected hotels.

Staff & Service
The staff and service at the hotel consistently receive outstanding praise from guests, often cited as a primary reason for repeat stays. The front desk staff are frequently described as incredibly friendly, helpful, accommodating, and attentive, going above and beyond to assist with requests, provide local information, and resolve issues. Many guests highlight specific instances of exceptional service, such as assistance with airport transfers or addressing room concerns. The check-in process is generally smooth and efficient, though some guests have experienced long lines during busy periods or issues with early check-in requests. Housekeeping staff are often commended for their attentiveness, ensuring rooms are clean and well-maintained, despite some isolated reports of inconsistent cleaning. Overall, the hotel's commitment to providing excellent service creates a welcoming and positive experience for most visitors.

Additional Information
Guests should be aware of several miscellaneous but important details. The hotel has a pet-friendly policy, which is appreciated by many, though a pet cleaning fee is applied, and finding suitable outdoor areas for pets nearby can be challenging. There have been isolated but notable instances of fire alarms sounding unexpectedly, which can be very loud and disruptive. Some guests have reported issues with their rewards program benefits not being properly recognized or applied, leading to frustration. While the hotel generally maintains a quiet atmosphere, a few guests have mentioned an unusual smell in certain areas, possibly due to proximity to a chemical plant. Additionally, some reviews noted a gopher problem in the parking lot. Guests should also be aware that some rooms may lack a bathtub, and there have been rare reports of unjust smoking fees being charged.