About Residence Inn by Marriott Chicago Downtown/Loop
Offering modern, smoke-free guest rooms inside the historic Roanoke Building, the Residence Inn by Marriott Chicago Downtown/Loop is within walking distance of Millenium Park, Willis Tower, and the Art Institute of Chicago.
Guests can choose between studio, one-bedroom, two-bedroom, and three-bedroom penthouse suites. Standard amenities include free Wi-Fi, a flat-screen television in each room, and a full kitchen with a stovetop, refrigerator, dishwasher, and microwave.
The Residence Inn by Marriott Chicago Downtown/Loop welcomes guests (including the furry, four-legged kind) with a 24-hour front desk. Private parking is available on site.
A healthy hot breakfast buffet is served daily, and many of the city's most popular restaurants are within a 15-minute walk, including Bavette's Bar and Boeuf.
The Field Museum, Magnificent Mile, Lincoln Park Zoo, and many more attractions are within easy reach via public transport. MIdway Airport is 11 miles away.
Positive Reviews
positive:
Location makes business a pleasure...
The hotel's downtown location is ideal for business travellers, though many tourists also love it as a base for sight-seeing. Millenium Park and the Art Institute are minutes away on foot, and healthy travellers enjoy the walk to Michigan Avenue, among ma
positive:
Brand new rooms in a historic setting...
Guests rave about the sparkling clean, modern, and well appointed rooms in the beautiful Roanoke Building, noting the beds are very comfortable and the big tvs equipped with Netflix, Hulu, and Pandora are much appreciated.
positive:
Top marks for the team...
The staff receives rave reviews for their very friendly, efficient and professional customer service, with many guests appreciating their extensive knowledge of the area and kind, welcoming attitude toward their young children and pets. Compliments also g
Negative Reviews
negative:
Not much of a view...
Guests hoping for an exceptional city view from the high rise building are most likely going to be disappointed, as most rooms offer an up-close look at the neighbouring high rise buildings.
negative:
Going up....
It takes two separate elevators to reach floors above 22, and the elevators are widely described as a little small. Some of the property's elevators only service the basement level (with the gym and laundry) and some guests find the signage unclear.
negative:
Nobody's perfect...
Though the staff receive overwhelmingly positive reviews, guests have reported disappointing interactions at the front desk, including errors and miscommunications of policies and rates, as well as a few housekeeping oversights.