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    Hotel Residence Inn by Marriott Chicago Downtown/Loop (Chicago, USA)

    Hotel Residence Inn by Marriott Chicago Downtown/Loop (Chicago, USA)

    About Residence Inn by Marriott Chicago Downtown/Loop

    Offering modern, smoke-free guest rooms inside the historic Roanoke Building, the Residence Inn by Marriott Chicago Downtown/Loop is within walking distance of Millenium Park, Willis Tower, and the Art Institute of Chicago. Guests can choose between studio, one-bedroom, two-bedroom, and three-bedroom penthouse suites. Standard amenities include free Wi-Fi, a flat-screen television in each room, and a full kitchen with a stovetop, refrigerator, dishwasher, and microwave. The Residence Inn by Marriott Chicago Downtown/Loop welcomes guests (including the furry, four-legged kind) with a 24-hour front desk. Private parking is available on site. A healthy hot breakfast buffet is served daily, and many of the city's most popular restaurants are within a 15-minute walk, including Bavette's Bar and Boeuf. The Field Museum, Magnificent Mile, Lincoln Park Zoo, and many more attractions are within easy reach via public transport. MIdway Airport is 11 miles away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool(Unavailable)
    • Spa(Unavailable)
    • Parking(Unavailable)
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.1
    trivago Rating Index based on 4977  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  (9.1 / 10)
    • RoomsNot rated yet
    • ServiceExcellent  (9.3 / 10)
    • CleanlinessExcellent  (9.3 / 10)
    • Value for moneyVery good  (8.4 / 10)

    Positive Reviews

    positive:

    Location makes business a pleasure...

    The hotel's downtown location is ideal for business travellers, though many tourists also love it as a base for sight-seeing. Millenium Park and the Art Institute are minutes away on foot, and healthy travellers enjoy the walk to Michigan Avenue, among ma

    positive:

    Brand new rooms in a historic setting...

    Guests rave about the sparkling clean, modern, and well appointed rooms in the beautiful Roanoke Building, noting the beds are very comfortable and the big tvs equipped with Netflix, Hulu, and Pandora are much appreciated.

    positive:

    Top marks for the team...

    The staff receives rave reviews for their very friendly, efficient and professional customer service, with many guests appreciating their extensive knowledge of the area and kind, welcoming attitude toward their young children and pets. Compliments also g


    Negative Reviews

    negative:

    Not much of a view...

    Guests hoping for an exceptional city view from the high rise building are most likely going to be disappointed, as most rooms offer an up-close look at the neighbouring high rise buildings.

    negative:

    Going up....

    It takes two separate elevators to reach floors above 22, and the elevators are widely described as a little small. Some of the property's elevators only service the basement level (with the gym and laundry) and some guests find the signage unclear.

    negative:

    Nobody's perfect...

    Though the staff receive overwhelmingly positive reviews, guests have reported disappointing interactions at the front desk, including errors and miscommunications of policies and rates, as well as a few housekeeping oversights.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Express check-in
    4. Elevator
    5. Gym
    6. Pets allowed
    7. Hotel bar
    8. Convenience store
    9. Conference rooms
    10. Non-smoking rooms
    11. Restaurant
    12. 24-hour reception
    13. Laundry service
    14. WiFi in public areas
    15. Car rental
    16. Airport shuttle
    17. Free WiFi in public areas
    18. Multilingual staff
    19. Free WiFi
    20. Breakfast
    21. Hand sanitizer provided
    22. Safe distance
    23. Response protocol
    24. New safety protocols
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. In-room accessibility
    Room amenities
    1. Ironing board
    2. Television
    3. Hairdryer
    4. Central heating
    5. Electric kettle
    6. Air conditioning
    7. Safe
    8. Cable TV
    9. WiFi
    10. Kitchen
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Indoor tennis court

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    11 South LaSalle Street,  60603,  Chicago,  USA
    Telephone: +1(312)2238500 | Fax: +1(312)2238501 | 

    Frequently Asked Questions about Residence Inn by Marriott Chicago Downtown/Loop

    • Is there a pool area at Residence Inn by Marriott Chicago Downtown/Loop?

      No, Residence Inn by Marriott Chicago Downtown/Loop doesn’t offer pool areas.

    • Are pets allowed at Residence Inn by Marriott Chicago Downtown/Loop?

      Yes, Residence Inn by Marriott Chicago Downtown/Loop has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Residence Inn by Marriott Chicago Downtown/Loop?

      No, Residence Inn by Marriott Chicago Downtown/Loop doesn’t provide parking.

    • What time is check-in and check-out at Residence Inn by Marriott Chicago Downtown/Loop?

      Check-in at Residence Inn by Marriott Chicago Downtown/Loop is available from: . Check-out time is by .

    • Where is Residence Inn by Marriott Chicago Downtown/Loop located?

      Residence Inn by Marriott Chicago Downtown/Loop is located in 11 South LaSalle Street, 60603, Chicago, USA.

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