Residence Inn by Marriott Long Island Islip/Courthouse Complex

This hotel is frequently praised for its spacious suites featuring full kitchens, making it a popular choice for extended stays and self-catering. Guests consistently highlight the hotel's overall cleanliness, the friendly staff, and its convenient location for specific purposes. The complimentary breakfast is also a recurring positive. It is particularly well-suited for families and sports enthusiasts due to its room configurations and proximity to athletic facilities, as well as pet owners who appreciate the accommodating policy. To ensure a smooth stay, it is advisable to confirm your room type and specific amenities upon booking, and be aware of potential ongoing construction or noise disturbances.

Facilities & Amenities
The hotel offers a range of facilities, including an indoor pool, though feedback on its temperature and availability is mixed, with some finding it cold or out of order, while others enjoyed it. The fitness center is generally well-regarded as decent and well-equipped. Many guests appreciate the convenience of kitchenettes in their rooms, which typically include a full-size refrigerator, stove, microwave, and dishwasher, although some noted a lack of sufficient utensils or pans. Free Wi-Fi is available, but some guests reported connectivity issues. The property also features pleasant outdoor lounge areas with fireplaces and a grill, and guests found the laundry facilities useful. However, the sofa beds in suites are frequently described as uncomfortable.

Cleanliness & Room Comfort
While many guests commend the hotel's overall cleanliness and find their rooms impeccable, some reported issues such as unpleasant odors, dust, or even instances of roaches and dirty kitchen areas. The spacious rooms and generally comfortable beds are often highlighted, contributing to a pleasant stay, though a few guests found mattresses worn or uncomfortable, impacting sleep quality. Recurring complaints include TVs that lagged or malfunctioned, often requiring staff intervention. Several guests also experienced a lack of hot water and insufficient towels in their rooms. Noise levels varied, with some rooms being quiet, while others were disturbed by hallway noise, courtyard parties, or construction noise. Some guests also noted that the decor appeared outdated.

Dining & Food Quality
The complimentary breakfast at the hotel receives varied feedback. Many guests describe it as delicious with a good selection of options, contributing positively to their stay. However, a significant number of reviews indicate dissatisfaction, with some guests finding the breakfast not good at all, citing limited options (especially for vegetarian or gluten-free diets), early closing times that make it difficult to enjoy, and occasional issues with dirty utensils or missing food items. The presence of kitchenettes in the rooms is a major benefit for guests who prefer to prepare their own meals, offering flexibility, though some noted a lack of full-size plates or specific cooking utensils.

Location & Accessibility
The hotel's convenient location is a significant draw for many travelers, particularly those attending events at nearby baseball facilities and soccer fields, making it ideal for sports enthusiasts. It is also noted as a practical choice for individuals with court purposes or those visiting family in the area. While the property offers easy access to the highway, guests should be aware that walkability to other attractions, restaurants, or shops is generally limited, necessitating a car for most excursions. Ample parking is available on-site, but some guests expressed security concerns regarding vehicle break-ins, with warning signs present in the parking lot.

Staff & Service
The staff at the hotel generally receives high praise for being friendly, helpful, and accommodating, with numerous guests commending positive interactions, particularly with the front desk team. Many appreciate their willingness to assist with requests and provide a welcoming atmosphere. However, there are also notable instances of rude or unresponsive staff, especially concerning check-in issues, a perceived lack of follow-through on requests for amenities like towels or room maintenance, and an indifferent attitude from some team members. Some guests also reported issues with housekeeping, including rooms not being serviced or security concerns like deadbolts being left open. Despite these mixed experiences, the staff's overall professionalism is frequently acknowledged.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals, providing comfortable and accessible accommodations for them. A notable concern for some guests was the presence of ongoing construction work on the premises, which was often unannounced prior to arrival and resulted in excessive noise levels that disrupted peace and relaxation. Guests also reported issues with noise management, including loud music from security personnel in the parking lot and disturbances from courtyard parties at night, which negatively impacted sleep quality. The hotel's rewards program benefits are sometimes mentioned, though specific issues with points or refunds have occurred.