Residence Inn by Marriott Ocean City

The hotel is highly regarded for its spectacular bay views, offering guests breathtaking sunsets and a serene atmosphere. Its spacious rooms and commitment to cleanliness are consistently highlighted, contributing to a comfortable and welcoming stay. The attentive and friendly staff also stands out, frequently praised for their exceptional service. This hotel is an excellent fit for families seeking ample space and amenities like pools and complimentary breakfast, couples desiring a romantic getaway with scenic backdrops, and business travelers looking for a productive yet relaxing environment during extended stays. It also caters well to groups and retreats, thanks to its accommodating staff and large common areas. To enhance your experience, consider requesting a room on a higher floor for the most expansive views, and if sensitive to animal noise, be mindful of the hotel's pet-friendly policy.

Facilities & Amenities
Guests frequently commend the hotel's diverse facilities and amenities, which cater to various needs. The indoor pool, located on the eighth floor, offers pleasant views, though some guests found it to be on the smaller side and occasionally crowded. A larger outdoor pool area features a bar and a fire pit, providing a relaxing space to unwind by the bay, although it may not always be open depending on the season. The fitness center, situated on the seventh floor, also boasts scenic views, despite some reports of equipment like the elliptical being out of order. For convenience, the hotel provides laundry rooms (coin-operated, with no on-site change machine), a small market for essentials, and free EV charging stations. The spacious lobby and common areas are also appreciated for their comfortable and inviting ambiance.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness and room comfort. Guests consistently describe the rooms as very spacious and well-maintained, often noting the ample supply of towels. Many rooms feature a full kitchenette, equipped with a refrigerator, microwave, two-burner cooktop, dishwasher, and all necessary utensils, making extended stays convenient. While most find the beds comfortable, some reviews mention them being too hard, and pillows too soft. Balconies are a popular feature, offering beautiful bay views. However, there are mixed reports regarding air conditioning functionality, with some units not cooling effectively or requiring portable units, and occasional issues with noise levels from adjacent rooms or hallways due to thin walls. Some guests also reported minor maintenance issues like torn chairs or broken fixtures.

Dining & Food Quality
The hotel's dining options are a significant highlight for many guests, particularly the complimentary breakfast. This daily offering is consistently praised for its variety and quality, featuring hot items like eggs, sausage (both pork and chicken options), and waffles, alongside cereals, oatmeal, and fruit. Guests appreciate the convenience and the effort made by staff to keep items fresh and stocked. While most guests find the breakfast satisfying, some suggest that more daily variety would be beneficial, and a few noted that hot items could sometimes be cold or that certain items like hash browns were missing. The on-site bar and restaurant also receive positive feedback for their food and drinks, with many enjoying the happy hour specials and the relaxing atmosphere, often accompanied by live entertainment and beautiful bay views.

Location & Accessibility
The hotel's location is a major draw, situated on the bayside of Ocean City and offering spectacular bay views and stunning sunsets from many rooms and common areas. Its proximity to the Route 90 bridge provides easy access into and out of town, which is particularly beneficial during peak season traffic. Guests appreciate being close to various restaurants, including popular spots like Fager's Island and Touch of Italy, many within walking distance. While not directly on the oceanfront, the hotel is a short and convenient walk across the street to the beach. The location is often described as central yet peaceful, away from the bustling boardwalk crowds. Parking is available on-site, though some guests expressed surprise at being charged a daily fee for it.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise from guests. Reviewers frequently highlight the team's friendliness, helpfulness, and attentiveness, describing them as welcoming, professional, and going above and beyond to ensure a pleasant stay. The check-in process is generally reported as easy and quick, with staff often accommodating requests like early check-ins or room changes. Many guests feel a strong connection with the staff, noting their genuine care and hospitality, which makes extended stays feel more comfortable and personal. While the vast majority of feedback is positive, a few isolated comments mention issues with front desk responsiveness to phone calls or perceived rudeness from some management members. Housekeeping is generally good, though some instances of doors being left open or items not being replaced were noted.

Additional Information
The hotel operates with a pet-friendly policy, which is a significant factor for many guests traveling with animals. However, this policy garners mixed feedback, with some guests appreciating the ability to bring their pets, while others report issues with barking dogs, occasional pet odors in common areas or rooms, and a perceived lack of designated outdoor pet relief areas. Guests should also be aware that the hotel sometimes undergoes renovations, which can lead to noise from maintenance work. Unique amenities include paddleboard and kayak rentals available directly from the property's dock, and a pleasant fire pit area for evening relaxation. Some guests also benefit from rewards program upgrades, enhancing their stay with better rooms or views. The hotel also offers shuttle service for specific events, adding to guest convenience.