Residence Inn by Marriott St. Cloud

The hotel's signature feature is its spacious, residence-style suites, often equipped with full kitchens, providing a comfortable and homely atmosphere that stands out to guests. This makes it an excellent choice for families on extended trips, long-term guests requiring comprehensive amenities, and business travelers attending events at the directly connected convention center. Guests consistently praise the hotel's overall cleanliness and the exceptionally friendly and helpful staff, who are frequently described as going above and beyond to ensure a pleasant stay. The convenient location, especially its direct link to a major event center and proximity to a popular amphitheater, also makes it ideal for concert-goers and those attending local functions. For a more peaceful experience, it is advisable to request a room not facing the Home Depot, as some guests noted early morning noise from that direction.

Facilities & Amenities
The hotel offers a range of facilities designed for comfort and convenience. Many guests, particularly those with children, appreciate the indoor pool and hot tub, though some noted the pool water could be cold. A fitness center is available for guests, though some suggested the addition of a cable weight machine for a more comprehensive workout. The suites are well-equipped with full kitchens, including refrigerators, dishwashers, and cookware, which is highly valued by those on longer stays or who prefer to prepare their own meals. An on-site mini-market provides easy access to snacks, drinks, and some frozen meal options. While most guests found the Wi-Fi adequate, a few reported slow speeds, particularly for remote work. The property also features a pleasant outdoor patio with a fire pit, offering a relaxing space for guests.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and the overall comfort of its accommodations. Guests frequently describe the rooms as spacious, clean, and well-designed, often highlighting the separate sitting and bedroom areas in suites. The beds and pillows are consistently praised for being comfortable, ensuring a restful night's sleep. While many guests found the rooms to be quiet and well soundproofed, some reported issues with noise from other guests in hallways or early morning industrial sounds from rooms facing certain directions. Some reviews mentioned minor maintenance issues, such as rusty bathroom faucets, clogged showerheads, peeling wallpaper, or wonky caulking in bathrooms. A few guests also noted issues with hot water availability or low shower pressure, and some found the room lighting to be dark or dreary.

Dining & Food Quality
The complimentary breakfast at the hotel receives mixed reviews. Many guests appreciate the convenience and variety, noting options like eggs, oatmeal, and a selection of baked goods, along with unique additions like iced coffee. However, a significant number of guests expressed disappointment, describing the breakfast as mediocre, repetitive, and often consisting of pre-packaged or microwaved items rather than freshly prepared food. Some found the coffee quality to be inconsistent and noted a lack of certain staples like bread for toast, brown sugar for oatmeal, or low-fat yogurt. Stocking issues were also reported, with items sometimes depleted mid-service. Despite these concerns, the availability of a restaurant and bar within the connected event center provides convenient dining options for guests.

Location & Accessibility
The hotel's central location is a significant advantage, particularly for guests attending events at the directly connected event center or the nearby amphitheater, allowing for easy indoor access or a short walk. It is also conveniently situated within a short distance of various restaurants and shopping centers, making it easy for guests to explore the area. While the hotel offers free parking, some guests noted that the parking area can become crowded, especially when the attached restaurant is busy. A few guests mentioned that the hotel entrance signage could be improved, particularly at night, making it somewhat challenging to locate upon arrival. Despite this, the overall accessibility to local attractions and amenities is highly praised.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly, helpful, and accommodating. Many reviewers highlighted specific instances of staff going above and beyond, making guests feel like family and resolving issues promptly. The check-in process is generally reported as easy and efficient. However, there were isolated reports of issues, such as rooms being double-booked upon arrival or a lack of staff presence at the front desk late at night. Housekeeping service also received some mixed comments, with some guests noting that rooms were not always serviced as expected or that basic amenities like towels were not replaced. Despite these occasional lapses, the staff's dedication to providing excellent service is a recurring theme.

Additional Information
The hotel is noted for being a pet-friendly establishment, which is a significant convenience for guests traveling with animals, making it easier to accommodate their companions. For those who prefer digital convenience, the key app for room access is reported to work seamlessly, enhancing the check-in and entry experience. The property also features a guest laundry facility, which is particularly beneficial for longer stays, allowing guests to refresh their wardrobe without leaving the premises. Guests should be aware that while the hotel is generally quiet, it can experience increased noise levels when large events, such as proms or youth tournaments, are taking place on the property, as this can lead to more activity in common areas and stairwells. Additionally, the hotel provides an inviting outdoor fire pit area, offering a pleasant space for relaxation and socializing.