Residence Inn by Marriott Washington, DC Downtown

This hotel is highly regarded for its spacious rooms, many of which feature kitchenettes, making it a practical choice for extended stays and a comfortable base for exploring the city. Its prime location places guests within easy reach of major attractions, appealing to sightseers and families eager to explore Washington D.C. The hotel also caters well to business travelers and large groups, offering a welcoming atmosphere and convenient amenities. Guests consistently highlight the exceptional customer service and the overall cleanliness of the property. To enhance your experience, consider requesting one of the newly renovated rooms, and be prepared for extensive walking or utilizing the nearby public transportation to navigate the city's landmarks.

Facilities & Amenities
Guests frequently praise the convenience of the in-room kitchenettes, which typically include a full-size refrigerator, microwave, cooktop, and essential kitchen utensils, allowing for meal preparation. The hotel also provides coin-operated laundry facilities on multiple floors, though some guests have noted occasional issues with machine availability or the need for quarters. While there isn't a swimming pool, a well-equipped fitness center is available for guest use. The Wi-Fi generally receives positive feedback for its reliability. Some rooms offer the added bonus of a balcony, providing pleasant city views. However, feedback on the air conditioning is mixed, with some finding it noisy or experiencing issues with temperature control, and a few mentioning a dry air quality.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests describing rooms as spotless, well-maintained, and very clean. The room size is a significant highlight, with many guests appreciating the spaciousness of the studios and corner rooms, which comfortably accommodate families. Comfortable beds are frequently mentioned, contributing to a restful stay. While the bathrooms are generally clean and well-maintained, some guests have found them to be on the smaller side or noted minor issues with design or caulking. Housekeeping provides daily service, though a few guests have reported inconsistencies, such as missed trash removal or not refilling soap dispensers. In-room amenities like coffee makers and ample charging outlets are also appreciated.

Dining & Food Quality
The complimentary breakfast is a notable feature, offering a buffet with both hot and cold options, including eggs, sausage, pancakes, cereals, and fresh fruit. While many guests find the breakfast to be a convenient and good start to the day, some have noted that it can get very busy, leading to long lines and items running out quickly, especially during peak times. The variety of hot food options is generally consistent, though some guests desire more diversity. Despite occasional crowding, the breakfast staff consistently receives overwhelmingly positive feedback for their friendliness, attentiveness, and dedication to ensuring a pleasant dining experience for all guests.

Location & Accessibility
The hotel boasts an excellent and central location, making it highly convenient for exploring Washington D.C. Guests appreciate being within walking distance of major attractions such as the White House, National Mall, various monuments, and numerous museums. Proximity to public transportation, including a nearby Metro station, further enhances accessibility to other parts of the city. The surrounding area is widely considered safe, even for walking late at night. Additionally, the presence of a CVS pharmacy directly next door and a Wawa convenience store across the street, along with many nearby restaurants and coffee shops, adds to the overall convenience for guests.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming demeanor of the front desk team, noting their efficiency during check-in and their willingness to accommodate requests, including room upgrades when available. The breakfast staff is particularly commended for their outstanding service, often going above and beyond to assist guests and create a positive atmosphere. While most interactions are positive, a few guests have reported isolated instances of staff being less responsive to issues or exhibiting a perceived lack of hospitality. Overall, the staff's dedication to guest satisfaction is a recurring theme.

Additional Information
The hotel has been undergoing renovations, with many guests noting the presence of newly updated rooms, though some have experienced noise or temporary water shutdowns during their stay. A recurring concern for some guests has been the inconsistent availability of hot water, with reports of lukewarm or completely cold showers, particularly during periods of high demand or renovation work. Some guests have also reported issues with the in-room pullout sofa beds being uncomfortable or in poor condition. While the hotel provides laundry facilities, some machines have been noted as out of order. Guests should be aware that parking is typically valet-only and can be quite expensive.