Residence Inn Chicago Midway Airport

This hotel is widely praised for its spacious suites featuring full kitchens, creating a comfortable "home away from home" atmosphere that is particularly appealing for extended stays and families. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, contributing to a welcoming environment. The hotel's strategic location near the airport, coupled with its complimentary shuttle service, makes it an excellent choice for travelers flying in and out. Many appreciate the overall cleanliness and the quiet ambiance, ensuring a restful experience. To maximize your stay, consider utilizing the well-equipped kitchenettes for meals and take advantage of the convenient airport shuttle for seamless travel.

Facilities & Amenities
Guests frequently commend the hotel's amenities, which include a well-maintained indoor pool that is popular with families. There is also a functional fitness center for those looking to stay active. A notable feature is the inviting outdoor sitting area complete with a fire pit and barbecue grill, providing a pleasant space for relaxation and socializing. The hotel offers free Wi-Fi, ensuring guests can stay connected. The availability of laundry facilities is also appreciated, especially by those on longer trips. The hotel's complimentary airport shuttle service is a highly valued amenity, offering convenient transportation to and from the airport.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and the comfort of its rooms. Many guests describe the rooms as spacious and well-appointed, particularly appreciating the kitchens with their full range of utensils and appliances, including an ice maker. The beds are consistently noted as comfortable, ensuring a good night's sleep. While most guests find the rooms to be quiet, some have reported instances of noise from neighboring units, such as barking dogs. A few guests have mentioned that some rooms appear outdated or show signs of wear, with occasional reports of dusty surfaces or unmopped floors. Isolated incidents of AC issues have also been reported.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as good to excellent with a wide variety of options. Guests appreciate the inclusion of hot food items like eggs and turkey sausage, as well as choices like waffles, cereals, and juices. The breakfast area is consistently well-maintained, with food items being promptly replenished by attentive staff. Some guests specifically mention the availability of oat milk, catering to diverse dietary preferences. Additionally, the hotel occasionally offers an evening social hour, which is a welcome touch for guests.

Location & Accessibility
The hotel boasts an excellent and highly convenient location due to its close proximity to Midway Airport. A major advantage is the free airport shuttle, which runs frequently and provides easy access to the airport, where guests can connect to the Orange Line train for direct travel to downtown. The hotel is situated within a complex of other hotels, creating a perceived safe and secure environment with ample parking. Guests also appreciate being within walking distance or a short drive to various restaurants and shopping options, including major retail stores, making it easy to find dining and necessities.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly, helpful, and accommodating. Many reviews highlight the staff's willingness to go above and beyond to assist guests, whether it's with quick check-in processes, providing extra amenities like toiletries for stranded travelers, or offering knowledgeable recommendations for local attractions and dining. Their attentiveness and positive attitudes contribute significantly to a pleasant and welcoming atmosphere, making guests feel valued and well-cared for throughout their stay.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some have noted challenges with managing pet noise or finding suitable outdoor areas. For those planning longer stays, the hotel's design, featuring apartment-like rooms with full kitchens, makes it particularly well-suited for extended visits. Guests should be aware that a deposit fee is typically required upon check-in. While the airport shuttle is a major convenience, it is advisable to allow extra time, especially during peak hours, to ensure timely arrival for flights.