Residence Inn New Brunswick Tower Center Blvd.

This hotel stands out for its spacious, apartment-like suites featuring full kitchens, providing a true "home away from home" experience for guests. Its modern design and impeccable cleanliness are consistently praised, creating a welcoming atmosphere. The hotel is an excellent fit for families seeking comfortable, extended stays with ample space and amenities for children, as well as for business travelers and long-term guests who appreciate the convenience of in-room cooking facilities and a quiet environment. It also serves as a highly convenient stopover for those on multi-day trips due to its accessibility. Guests frequently highlight the exceptional staff service, noting their friendliness and helpfulness. To ensure the most peaceful stay, consider requesting a room away from the pool area, and be mindful of the nominal daily parking fee upon arrival.

Facilities & Amenities
Guests generally appreciate the range of facilities available, enhancing their stay. The heated indoor pool is a popular feature, often described as clean and warm, though some guests found it to be smaller than expected or occasionally overcrowded. A well-equipped gym or fitness center is available, offering various equipment for workouts. The convenience of 24/7 complimentary coffee in the lobby is frequently mentioned, along with an onsite market for purchasing snacks and frozen meals, though some found the prices a bit high. For longer stays, laundry facilities are provided, and EV charging stations are a welcome addition for electric vehicle owners, although some suggest better management of their usage. A few guests noted issues with ice machines being missing or out of order on certain floors, and the bar was not always open. Additionally, the lack of a ramp or curb access at the main entrance can make handling luggage difficult.

Cleanliness & Room Comfort
Most guests consistently praise the hotel's cleanliness, describing rooms as spotless, new, and well-maintained. The spacious rooms and suites, often featuring a full kitchen with a refrigerator, stove, and essential utensils, are highly valued for providing a comfortable, apartment-like feel. The beds are frequently highlighted as very comfortable, ensuring a restful night's sleep, with many guests commending the plush mattresses. While many reviews note the rooms are quiet, offering a peaceful environment, some guests experienced noise from adjacent rooms or hallways. However, a notable number of reviews reported significant issues with cleanliness, including unpleasant odors, visible grime, hair, mold, or rust in bathrooms, and stains on bedsheets or shower floors. Some also mentioned problems with the bathroom drainage or lack of certain amenities like a plunger.

Dining & Food Quality
Guest feedback on dining is primarily focused on the complimentary breakfast, which most guests find to be very good, delicious, and a convenient start to the day. Many appreciate the reasonable amount of choices and the overall quality of the food. Some guests specifically noted the breakfast was non-dairy friendly or offered a good variety of options. However, a significant number of reviews expressed that the breakfast can be underwhelming, bland, or repetitive, with the same menu offered daily. Concerns were raised about limited options, particularly for vegetarians or those seeking diverse meat choices beyond pork. Some also mentioned that the juices were watered down or the coffee tasted old. While the hotel offers 24/7 complimentary coffee in the lobby, there is no full-service restaurant on-site, and the onsite market provides frozen food options at a higher price point.

Location & Accessibility
The hotel's location is widely praised for its convenience, situated right off major highways and the turnpike, making it ideal for travelers on multi-day trips or those needing easy access to the area. Guests appreciate the quick on and off access to the interstate. Despite its proximity to busy thoroughfares, many reviews highlight the hotel as surprisingly quiet and peaceful. It offers good accessibility to public transportation, including a bus station that provides direct routes to New York City, and is conveniently located near Rutgers University. However, a recurring point of contention is the paid parking fee of $5 per day, which many guests find unnecessary given the ample parking space. Some also noted that the hotel is somewhat isolated, with no restaurants or walkable amenities nearby, requiring a drive for dining options. The roads around the hotel can also be confusing for those unfamiliar with the area.

Staff & Service
The staff at this hotel consistently receive high praise, with an overwhelming majority of guests describing them as exceptionally friendly, helpful, attentive, and welcoming. Many commend their willingness to go above and beyond to ensure a pleasant stay, often highlighting their professionalism and courteous demeanor. The check-in process is frequently noted as quick and efficient. However, feedback regarding housekeeping service is mixed; while some found it good, many reported issues such as rooms not being cleaned unless requested 24 hours in advance, or staff entering rooms while guests were still present. Some guests also encountered rude or unhelpful staff members, particularly concerning problem resolution or specific requests. There were also isolated but strong negative comments about certain management behaviors, though the general sentiment towards the overall staff remains highly positive.

Additional Information
Guests considering a stay should be aware of certain specific details. The hotel has a pet policy that includes a significant fee, which some guests found to be disproportionately high, making it less "pet-friendly" than anticipated. For those planning long-term stays, the hotel is particularly well-suited, with many guests noting its ability to feel like a second home due to the spacious suites and amenities. A key housekeeping policy requires guests to request room cleaning 24 hours in advance, which some found inconvenient. While EV charging stations are available, some guests suggested a need for better management or scheduling to ensure fair access. Occasional issues with noise from other guests, particularly children playing in hallways or loud parties, were reported. Additionally, the design of the main entrance lacks a ramp or curb access, which can pose a challenge for guests with rolling luggage.