Residence Inn Seattle Northeast/Bothell

The hotel offers a unique apartment-style living experience, featuring spacious rooms with full kitchens and separate living areas, making it a memorable choice for guests. It is particularly well-suited for business travelers seeking extended stays, families needing extra space, and pet owners due to its accommodating policies and surrounding walking areas. Couples also appreciate the comfortable and quiet environment. Guests frequently highlight the overall comfort and the value provided. However, the property is currently undergoing renovations, which some guests note can impact the experience. To ensure a smooth stay, it is advisable to confirm the status of renovations and be aware of potential additional charges like daily parking fees upon arrival. Many guests find the quiet atmosphere and the feeling of having a home away from home to be significant advantages.

Facilities & Amenities
The hotel provides extensive facilities and amenities designed for extended stays and comfort. Most rooms feature a full-size kitchen or kitchenette, complete with dinnerware, utensils, and appliances, though some guests noted missing items like a skillet or kettle. The separate bedroom and living room areas are consistently praised for their spaciousness, offering an apartment-like feel. Many rooms also include a fireplace, adding to the cozy ambiance, although guests should be aware that imitation logs are an additional cost. The property offers a pool, which guests describe as small and sometimes chilly, and some wished for an indoor pool or hot tub. A fitness center is available for guest use, and a laundry room provides added convenience. While Wi-Fi is generally available, some guests reported issues with connectivity. Additionally, a sports court is present, but its uneven turf can make competitive play difficult. The lack of elevators means upper-floor rooms are not easily accessible for all guests.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many guests found their rooms to be spacious and generally clean, with some describing them as spotless and well-maintained. However, a significant number of reviews mention issues such as a persistent musty smell or moldy carpet smell, and some even reported the presence of ants, fleas, or a lingering cigarette smoke odor. The beds receive mixed reviews; while many found them comfortable and conducive to a good night's sleep, others described them as lumpy, worn out, or unusually low to the floor. Noise levels are a common concern, with guests frequently reporting that rooms are not noise-proof, allowing sounds from outside, creaky floors from above, or even barking dogs to be easily heard. The HVAC system can also be noisy. In-room amenities sometimes fall short, with reports of coffee makers lacking pots or hot water, missing lotion, and issues with bathroom fixtures like broken toilet seats or clogged tubs.

Dining & Food Quality
The hotel offers a complimentary breakfast, which receives mixed reviews from guests. Many describe it as good, great, or even excellent, appreciating the convenience and the availability of hot items like scrambled eggs, bacon or sausage, and seasoned potatoes. The option to make fresh Belgian waffles is also a popular feature. However, a notable number of guests found the breakfast to be mediocre, average, or disappointing, citing a limited selection and a lack of variety, with the menu often being the same everyday. Issues such as cold food, items running out quickly, and a lack of timely restocking were frequently mentioned. Some guests desired healthier choices like plain yogurt or more fresh fruit, and noted the absence of items like hot chocolate, juice, or syrup for waffles. The breakfast area itself is sometimes described as cramped, and the service can be inconsistent, with some guests missing breakfast due to late starts or items not being replenished.

Location & Accessibility
The hotel's location is a significant advantage for many guests, described as central and convenient with easy access to major roads like the highway. It is well-situated for those visiting nearby business parks, wineries in Woodinville, and the Bothell commercial corridor. Guests appreciate its proximity to various shopping and restaurant options. The surrounding area offers pleasant outdoor opportunities, including walking trails along North Creek, where guests can enjoy wildlife and a quiet environment, making it ideal for pet owners to walk their dogs. However, the topic of parking is a consistent point of contention. Many guests were surprised and frustrated by the $12 daily charge for parking, considering the suburban location and the fact that it is often unsecured outdoor parking. Some also reported difficulty finding available spaces, sometimes having to park a block away from their room, which detracts from the overall convenience.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests commending the friendly staff for their helpfulness and accommodating nature. Reviewers frequently highlight instances where staff went "over and beyond" to assist with requests, such as finding local dining recommendations or promptly addressing in-room issues. The check-in process is often described as quick and efficient, contributing to a positive first impression. However, feedback on housekeeping is mixed; while some guests found the rooms clean and appreciated the service, many noted that room cleaning is only provided every three nights, and some reported issues with housekeeping not coming in even after multiple requests, or rooms not being cleaned thoroughly. Despite the generally positive interactions, a few guests reported negative experiences with customer service, citing instances of rude, arrogant, or condescending behavior from front desk personnel, particularly concerning reservation cancellations or unresolved issues.

Additional Information
Guests should be aware that the hotel is currently undergoing massive renovations, which can result in some construction noise or messy outdoor areas, though many guests found their updated rooms to be beautiful and quiet despite the work. The hotel maintains a pet-friendly policy, allowing guests to bring their animals for a deposit, and many appreciate the surrounding areas for walking pets. However, some guests noted the pet fee can be quite high, and finding suitable potty areas can be challenging. The property features a unique apartment-style layout with multiple buildings spread across the grounds. While this contributes to a quieter atmosphere, it also means that rooms can be a significant walk from the main reception area, and the absence of elevators can pose a challenge for guests with heavy luggage or mobility issues, particularly for those assigned to upper-floor units.