Hotel & Restaurant Infinity

This hotel offers a truly distinctive experience, being housed in a converted water tower that provides a memorable stay, particularly due to its revolving restaurant offering panoramic views. Guests frequently highlight the spacious rooms and luxurious bathrooms as key features, contributing to a sense of indulgence. The unique concept of the hotel appeals to various traveler types: couples seeking a romantic and unusual getaway, families looking for a novel experience, and sightseers eager to enjoy breathtaking vistas. The generally friendly staff also contributes positively to the overall impression. To enhance your visit, it is advisable to secure reservations for the popular revolving restaurant well in advance, as it tends to be fully booked. Additionally, guests should be prepared for a deposit requirement upon arrival, which is a common practice here.

Facilities & Amenities
The hotel's impressive entrance and lobby are frequently praised, featuring elegant furniture, comfortable seating areas, and a striking cylindrical aquarium that creates a grand ambiance. While some guests appreciate the presence of a bar on the ground floor, others note that it can be understaffed or require ordering through reception. Free Wi-Fi is available, though some visitors report slow speeds. Rooms are equipped with coffee and tea making facilities, including a Nespresso machine, and a mini-fridge stocked with water bottles. For added comfort, bathrobes and slippers are provided. In colder periods, portable electric heaters are available to ensure room warmth. Guests should be aware that a deposit is required upon arrival, a policy some find unusual. Many rooms feature a jacuzzi and a steam cabin, enhancing the luxurious feel of the accommodations.

Cleanliness & Room Comfort
Guests consistently commend the spaciousness and cleanliness of the rooms, often describing them as luxurious. The comfortable beds are a highlight, ensuring a restful night's sleep, with many reporting minimal noise disturbance. However, feedback on in-room amenities is mixed; while many rooms boast a jacuzzi and a steam cabin, some guests report these features being non-functional, providing only cold water, or draining slowly. Issues with lighting, such as broken spotlights or non-working mirror lights, are occasionally mentioned. Room temperature can be a concern, with some finding rooms either too warm or too cold, and the air conditioning sometimes ineffective or linked to the main light switch. Some reviews also point out dated aspects like worn sealant in bathrooms or thick, fixed carpeting, and dirty windows that obstruct the view.

Dining & Food Quality
The hotel's revolving restaurant on the top floor is a major draw, offering a unique dining experience with panoramic views that are widely celebrated. Most guests praise the food quality, highlighting the taste, presentation, and variety of dishes, particularly the Asian cuisine, sushi, and specific items like Nigiri salmon flambé. The "slow dining" concept, allowing guests to order one dish every fifteen minutes, is generally well-received, though some find it too slow or expensive. However, some negative feedback exists regarding certain dishes, such as overcooked meat or limited options for dietary restrictions. Breakfast, served via room service, receives mixed reviews; while convenient, many describe it as meager and lacking variety, with limited choices for bread, toppings, and coffee. Some guests also reported the restaurant being fully booked, making it difficult for hotel guests to secure a reservation.

Location & Accessibility
The hotel's location directly adjacent to a highway ensures excellent accessibility for guests traveling by car, with ample and convenient parking available on-site. This makes it a practical choice for those on a road trip or needing easy access to major routes. While the immediate surroundings offer limited attractions or activities, the city of Zwolle is conveniently located about ten minutes away by car, providing access to a wider range of amenities, shopping, and cultural sights. Views from the hotel are a significant feature, with many rooms offering scenic vistas, though some guests note that smaller windows or the proximity to the highway can occasionally impact the panoramic experience. Despite some observations about the area under the elevated parking appearing less tidy, the hotel's interior maintains a luxurious and welcoming atmosphere.

Staff & Service
The hotel staff generally receives praise for their friendliness and helpfulness, with many guests highlighting their attentive and accommodating nature. The check-in process is often described as smooth and efficient. Staff members are noted for their willingness to assist with requests, such as providing additional heating for rooms. However, some guests have reported less positive interactions, including unhelpful responses regarding non-functional room amenities or a lack of clear communication about booking changes. The hotel's policy of requiring a deposit upon arrival, followed by a room inspection before refund, has been a point of contention for some, who perceive it as a lack of trust in guests. Despite these isolated concerns, the overall sentiment points to a dedicated team striving to provide good service.

Additional Information
This hotel is uniquely situated within a converted water tower, offering a distinctive architectural experience. Guests should be aware of a deposit requirement upon arrival, a policy that some find unusual and which can lead to delays during check-out due to room inspections. There have also been instances where tourist tax was not clearly communicated or was unexpectedly added. While the hotel offers room decoration for special occasions, some guests have found the quality to be disappointing relative to the cost. A recurring theme in reviews is the hotel's overall temperature, with several guests reporting rooms, the restaurant, or even the elevators feeling notably cold. Furthermore, the status of the revolving restaurant has varied, with some guests experiencing it as temporarily closed or having its location changed, which can impact expectations.