Hotel Ritz Acapulco (Acapulco, Mexico)

Hotel Ritz Acapulco (Acapulco, Mexico)

About Hotel Ritz Acapulco

Hotel Ritz Acapulco is a four-star beachfront hotel located on Playa Hornos beach on Mexico's Pacific coast and offers guests a large beach facing outdoor pool and lounging area. Rooms offer free Wi-Fi, television with cable channels and an in-room safe. Rooms also offer stunning sea-views, climate-control, a balcony and some include separate living rooms. Hotel Ritz Acapulco offers guests a 24-hour fitness centre, three meeting facilities, an arranged airport shuttle service and a spa. Also available are baby-sitting services, a 24-hour front desk and valet parking. This hotel offers two on-site restaurants, a snack bar and two drinks bars. Alternatively, guests can visit any of the nearby restaurants such as 100% Natural and Texas Ribs Costera Several attractions are close to this hotel, such as Costera and Laguna de Coyuca, where guests can enjoy tons of outdoor activities. Also nearby is the Plaza Bahia shopping mall.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Avenida Costera Miguel Aleman 159, 39670, Acapulco, Mexico

Rating overview

  • Location
    Very good  8.2 / 10
  • Rooms
    Good  7.7 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews


No need to leave the hotel

This is an all-inclusive hotel and, according to reviews, has lived up to this expectation. Guests have had no reason to leave the hotel as they are offered a gym, an array of dining options and a stunning pool, lounging and beach area all on-site.


Makes good use of the beautiful beach

This hotel is perfectly located on its own beach area giving guests easy and immediate access to the ocean from the well-positioned pool and lounging area. Guests have loved being able to enjoy the beach from the comfort of their lounges and private umbrellas.


Excellent staff make a massive difference

The staff members at this hotel have often been commended for the fine service they offer to guests. The friendliness, willingness to help and eagerness to make every guest feel welcome and at home has certainly been noticed and appreciated.

Negative Reviews


Hasn't undergone an upgrade in quite some time

Several guests have not been too impressed with the old impression given by this hotel. People have noticed that this hotel has remained the same for quite a few years and guests suggest that an upgrade would go a long way.


Sound-proofing measures would be helpful

Several reviews indicate that this hotel is located in a busy part of town close to several buzzing places of interest. As a result, guests have found it difficult to ignore all the city sounds and would appreciate better sound-proofing methods by hotel management.


Bar tenders and waitrons rely heavily on tips

The waitrons and bar tenders at this hotel have a pay structure that relies heavily on tips. As a result, guests are constantly reminded to tip their servers and, after a while, guests have become bothered by the constant requests and hints about it.

All amenities

Hotel facilities
  1. Business centre
  2. Arcade/Video games
  3. Entrance Hall/lobby
  4. Elevator
Room facilities
  1. Openable windows
  2. Television
  3. Air conditioning
  4. Satellite TV
Sports facilities
  1. Billiards
  2. Fitness
  3. Table tennis
Theme / Type
  1. Convention hotel
For children
  1. Kids' club
  2. Organised activities for kids
Food and beverage
  1. All inclusive (upon inquiry)
  1. Accessible hotel

Arrival / Departure

  1. Check in: 15:00


Avenida Costera Miguel Aleman 159 , 39670 , Acapulco , Mexico
Telephone: +52(744)4693500 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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