Hotel Riu Arecas

This hotel offers a serene escape, distinguished by its direct access to a beautiful promenade and a unique beach club area featuring an infinity pool, providing a tranquil seaside experience. Guests consistently highlight the exceptional staff and service, praising their friendly and attentive approach, alongside the hotel's remarkable cleanliness throughout. The food quality and variety are frequently commended, offering plentiful and diverse dining options. Its prime location near the beach and walking paths makes it ideal for couples seeking a quiet retreat and adults or seniors desiring a relaxed, child-free environment. Many repeat guests attest to its consistent standards. To enhance your stay, consider requesting a room away from the evening entertainment area if you prefer absolute quiet, and be mindful of the steps leading to the promenade if mobility is a concern.

Facilities & Amenities
The hotel provides a range of facilities designed for relaxation and enjoyment. Guests appreciate the multiple swimming pools, including a distinctive beach club area with an infinity pool and sandy surrounds, offering ample sunbeds for all. While some sunbeds are noted as less comfortable, the overall pool areas are clean and well-maintained. The Wi-Fi signal is consistently strong throughout the property, ensuring guests stay connected. A fitness center is available for those wishing to maintain their routine, though some equipment may be out of order. The hotel also features a spa with a sauna and Turkish bath, although availability can vary, with some services closed on Sundays. Evening entertainment is provided, typically featuring singers, and while generally enjoyed, the bar area can remain lively after performances conclude. Conveniently, free and ample parking is available on-site.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing both the rooms and public areas as spotless and immaculately maintained through daily service. Rooms are generally spacious and roomy, providing ample living space. While many find the beds comfortable, some reviews mention issues such as two single beds pushed together, a lack of sufficient pillows, or mattresses that feel soft or worn, suggesting some rooms could benefit from updates. The air conditioning and ceiling fan systems are effective, ensuring a comfortable indoor climate. In-room amenities include a kettle and fridge, though the safe incurs an additional charge, which is a frequent point of feedback. Bathroom amenities are basic, and the quality of room towels is sometimes noted as thin or small, contrasting with the better pool towels. Noise levels are generally low for sleeping, but some guests report occasional noise from adjacent rooms or early morning cleaning activities.

Dining & Food Quality
The hotel's dining experience consistently receives high marks for its quality and variety. Guests commend the extensive buffet options available for both breakfast and dinner, noting the plentiful and diverse selection. Breakfast offers a wide array of choices, including an omelette station and various hot and cold items, though some guests express a desire for machine-made coffee options like cappuccino. Dinner features a rotating menu with different meats, fish, a salad bar, and appealing desserts, including a chocolate fountain. While the food is generally excellent, some find it occasionally repetitive or note that certain dishes can be cold or bland. The Spanish Ole restaurant is highlighted as a very good alternative, though it requires early booking. Drinks are reasonably priced, but the absence of complimentary water at dinner is a common observation. Service in the dining areas is professional and attentive, despite the often busy and noisy atmosphere, particularly during peak hours.

Location & Accessibility
The hotel boasts an excellent location, situated in a quiet yet convenient area that offers a perfect balance between tranquility and accessibility. It provides direct access to a beautiful promenade and is just minutes away from the beach, making it ideal for leisurely strolls and seaside enjoyment. Guests appreciate being within easy walking distance to popular areas like La Caleta and El Duque beach, which offer additional dining and entertainment options. The surrounding area also features readily available supermarkets and various shops. For those relying on public transport, a bus stop is conveniently located just outside the hotel. While the direct access to the promenade involves a number of steps, which some guests with mobility concerns should be aware of, the hotel also offers free and ample parking on-site for guests arriving by car.

Staff & Service
The hotel's staff and service are consistently lauded as a standout feature, receiving widespread praise from guests. The team is described as exceptionally friendly, helpful, attentive, and highly professional across all departments, from reception to housekeeping and dining. Guests frequently highlight the warm welcome and the staff's willingness to assist with any requests, contributing significantly to a positive stay. The check-in process is generally smooth and efficient, with early arrivals often accommodated. Housekeeping staff are noted for their thoroughness and pleasant demeanor, ensuring rooms are kept spotless daily. In the restaurant and bar areas, staff are commended for their hard work and attentiveness, though some isolated instances of slow service or abruptness have been reported, particularly during peak times or unusual circumstances like worker strikes. Overall, the dedication of the staff to providing excellent service is a recurring theme in guest feedback.

Additional Information
The hotel's adults-only policy is a significant draw for many guests, fostering a notably quieter and more relaxed atmosphere, though some younger visitors found the demographic to be predominantly seniors. A recurring point of feedback is the additional charge for the in-room safe, which many guests feel should be included. Similarly, the hotel's policy of not providing complimentary water in rooms or at dinner is frequently mentioned, prompting guests to purchase their own or bring water from nearby supermarkets. It is important to note that some stays were significantly impacted by worker strikes, leading to temporary reductions in service, limited food options, and noise from protests, which were unusual circumstances. While the hotel is generally well-maintained, some reviews suggest that certain areas, such as room decor and pool paviours, are beginning to show their age and could benefit from future updates.