Hotel Riu Yucatan, Playa del Carmen, Mexico - www.trivago.com

Hotel Riu Yucatan (Playa del Carmen, Mexico)

Hotel Riu Yucatan (Playa del Carmen, Mexico)

About Hotel Riu Yucatan

Situated three kilometers from Playa del Carmen, the Hotel Riu Yucatan shares its complex with four other hotels and is the perfect option for those looking for a family friendly hotel with great views of the Pacific Ocean. Bedrooms are air-conditioned and equipped with a satellite TV, minibar and in-room safety deposit box as standard. The Hotel Riu Yucatan boasts five swimming pools, including one with a swim-up bar and one for children. Wi-Fi is free in communal areas of the hotel. Aside from the main buffet restaurant, guests can sample the cuisine at the four speciality restaurants on-site. Guests are also able to dine at a selection of restaurants within nearby Riu hotels. Nearby excursions include the Botanic Gardens, the Crococum Zoo and the mind-blowing pyramids and ruins of the Mayans.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Avenida Xaman-Ha, Manzana 3, Lote 1, 77710, Playa del Carmen, Mexico

Rating overview

8.2
trivago Rating Index based on 3108  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Good  7.9 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Fantastic location

Guests who've stayed at the Riu Yucatan love it's location. Although everything you need is within the complex (shared with a handful of other Riu hotels), those who wish to venture a little further afield are only a five-minute walk from the local shops and bars.

positive:

Sit back, relax and be entertained

The entertainment at the hotel gets great reviews. Starting mid-morning, the animation team work tirelessly to keep you entertained right through until the evening. Guests report that the night-time shows are varied and great fun to watch.

positive:

Ten out of ten for cleanliness

Guests have commented that the rooms at the Riu Yucatan are kept incredibly clean, with maid service seven days a week. Minibars are restocked every two days and linens regularly changed, with housekeeping staff always nearby to resolve any issues if necessary.


Negative Reviews

negative:

It's getting hot in here

Free Wi-Fi is offered throughout the hotel, with the best signal strength being found in the lobby area. Some guests have commented that the lobby is not air-conditioned making it an uncomfortable environment to sit and surf the web.

negative:

Bit of a walk for a morning cuppa

Some guests have mentioned that they would've preferred if tea and coffee making facilities were available in the rooms. That said, fresh coffee is available from the bars and restaurants on-site and guests are more than welcome to take them back to their rooms.

negative:

Pesky mosquitos

Although not the fault of the hotel, many guests who've stayed here have commented on the presence of mosquitos. Guests are strongly advised to invest in a good insect repellent before travelling.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
Hotel facilities
  1. Entrance Hall/lobby
  2. Elevator
  3. Gym
  4. Hairdresser
For children
  1. Childcare
  2. Playground
  3. Kids' club
  4. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Volleyball
  2. Boat rental
  3. Sailing
  4. Surfing
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Avenida Xaman-Ha, Manzana 3, Lote 1 , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848772050 | Fax: +52 9848772050 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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