River Spirit Casino Resort

This hotel is a premier destination for leisure travelers and concert-goers, offering a comprehensive resort experience with its integrated concert venue and vibrant casino. Guests consistently highlight the spacious and clean rooms, many boasting stunning river views, as a standout feature. The property is well-suited for couples seeking a relaxing getaway with diverse dining and entertainment options. The attentive and friendly staff also contribute significantly to a positive stay. To maximize your experience, consider requesting a room on a higher floor for the best views, and be aware that booking concert tickets and popular restaurant reservations well in advance is advisable, especially on weekends.

Facilities & Amenities
The hotel offers a wide array of facilities designed for guest enjoyment and convenience. The pool area is a major draw, frequently praised as amazing and a perfect spot for relaxation, often featuring a swim-up bar. Guests appreciate the casino, noting its spaciousness and the presence of non-smoking sections, which helps mitigate the smoke smell for many. The concert venue is highly regarded for its intimate setting and quality acts, making the hotel an ideal choice for event attendees. A well-equipped fitness center is available for those wishing to maintain their routine. Additionally, the hotel provides free Wi-Fi, and some guests noted the convenience of ice machines and vending machines.

Cleanliness & Room Comfort
Guests overwhelmingly praise the cleanliness and comfort of the rooms, describing them as immaculate, beautiful, and well-decorated. The beds are consistently highlighted as very comfortable, with many guests reporting a restful night's sleep. Rooms are generally spacious, offering ample room to relax, and many feature large walk-in glassed showers with excellent water pressure. While most experiences are positive, some guests reported minor issues such as finding hair in the bedding or towels, or an uncomfortable smell from cleaning supplies in accessible rooms. Noise from housekeeping carts or other guests in hallways was occasionally noted, but overall, the rooms are considered quiet and conducive to relaxation.

Dining & Food Quality
The hotel boasts a diverse selection of dining options that receive high praise from guests. Restaurants like Fireside Grill, Margaritaville, and Ruth's Chris Steakhouse are frequently mentioned for their excellent food quality and enjoyable atmosphere. Many guests specifically commend the steaks and chicken pot pie, with some calling the food "amazing" and "top-notch." The sports bar is also a popular choice for casual dining and drinks. While specific details about breakfast are less frequent, the overall sentiment regarding the restaurants and food choices is overwhelmingly positive, contributing significantly to the resort experience.

Location & Accessibility
The hotel's location is highly convenient, especially for those attending events at the integrated concert venue or utilizing the casino. It offers easy access to various shopping and restaurant options nearby. Guests appreciate the ample and easy parking, with free valet service being a particularly valued amenity, especially during inclement weather. The hotel also provides beautiful views overlooking the Arkansas River, with a concrete and asphalt biking and running trail accessible directly from the property, extending into downtown. While the hotel is a destination in itself, its accessibility makes it a practical choice for a getaway.

Staff & Service
The staff at the hotel consistently receives high commendation for their friendliness, helpfulness, and attentiveness. Many guests highlight the quick check-in process, often facilitated by online check-in and mobile key entry, which allows for a seamless arrival. The valet staff is frequently praised for their efficiency and courteousness. Guests appreciate the overall professionalism and welcoming atmosphere created by the team, from the front desk to housekeeping. While most interactions are positive, some guests reported isolated instances of rude or impatient staff during check-in or when handling specific requests.

Additional Information
Guests should be aware that the casino environment allows smoking in certain areas, which some find noticeable, though many appreciate the availability of non-smoking sections. While the hotel maintains high cleanliness standards, some guests noted that daily room servicing is not always provided, and it may be necessary to request fresh towels or service. There were also a few isolated reports of issues with the valet service, including communication challenges. The hotel is known for hosting popular concerts, which can lead to higher room rates on event nights, so flexibility in booking dates can be beneficial.