RiverTree Inn & Suites

The hotel offers a distinctive stay, notably featuring unique loft rooms with spiral staircases and highly convenient pet-friendly rooms that include private dog runs. Guests consistently highlight the spacious rooms, the exceptionally friendly staff, and a satisfying hot breakfast as key positives. Many travelers find the hotel provides great value for its amenities, making it an attractive option. This establishment is ideal for families who appreciate the fun and privacy of the loft layouts and the on-site pool, as well as for pet owners who benefit immensely from the dedicated and secure dog runs. Business travelers and budget-conscious travelers also find the comfortable and clean accommodations suitable for their needs. To enhance your experience, it is advisable to request a room located away from the main street to minimize potential noise, and to arrive early for breakfast to enjoy the widest selection of items.

Facilities & Amenities
Guests frequently commend the hotel's outdoor pool, describing it as clean, well-maintained, and having a comfortable temperature, making it a popular feature for relaxation and enjoyment, especially for children. The hot tub is also a highlight for many, providing a great way to unwind after a long day, though some found its temperature to be excessively hot. While a fitness center is available, some guests noted limited access or hours. The hotel provides free Wi-Fi that is generally reliable and suitable for streaming. Many appreciate the convenience of full refrigerators and kitchenettes found in some suites, which are particularly useful for extended stays. However, it's important to note the absence of an elevator, which can be a challenge for guests staying in upper-floor or loft rooms. The property also features guest laundry facilities and secure ice machines located in the office area.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is generally positive, with many guests describing rooms as clean, comfortable, and spacious. The beds are often praised for being comfortable, ensuring a restful night's sleep, and the pillows are also noted as nice. However, some guests reported issues with cleanliness, mentioning dirty bathrooms, stained pillowcases, hair in showers, and a general sense of the property being dated or run down. There were also mixed reviews regarding bed comfort, with some finding mattresses to be saggy or too firm. Noise levels received varied comments; while many appreciated the quiet atmosphere, some experienced disturbances from street noise, loud air conditioning units, or noise from adjoining rooms due to thin walls. In-room amenities like coffee makers are appreciated, though some rooms lacked sufficient blankets or towels.

Dining & Food Quality
The complimentary hot breakfast consistently receives high praise from guests, often described as great, delicious, and offering more choices than typically expected for a free meal. The breakfast variety includes popular items such as scrambled eggs, potatoes, biscuits and gravy, and sometimes sausage. Additional options like various muffins, cereals, yogurt, and fresh fruit (apples, oranges, bananas) are usually available. Most guests find the coffee to be good, though a few noted it could be watery or that decaf options were limited. While the food quality is generally well-regarded, some guests mentioned that certain items, like the gravy, lacked expected ingredients, or that popular items ran out quickly. The serving and eating area is frequently cited as being too small, leading to crowded conditions, especially during peak times.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of various attractions and dining options, with many noting its proximity to the national park, bowling alley, and river boat tours. Parking is widely praised for being ample, easy to access, and accommodating, including dedicated areas for truck parking and semi-trucks, which adds to convenience. However, feedback on the immediate surrounding area is mixed. While the hotel itself is considered safe, some guests reported the exterior appearing rundown and noted a busy, noisy street nearby. There were also mentions of unpleasant odors, possibly from local industries, and some guests felt the neighborhood could be sketchy. For guests with mobility needs, some found wheelchair accessibility challenging due to issues like door thresholds and a lack of grab bars in certain rooms.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, frequently described as exceptionally friendly, helpful, welcoming, and accommodating. Guests appreciate their professionalism and willingness to go above and beyond to assist with requests, from providing local information to quickly addressing maintenance issues. The check-in and check-out process is generally reported as quick and efficient. The hotel's pet-friendly service is particularly highlighted, with staff making efforts to ensure a comfortable stay for guests with animals. While many praise the overall service, there were isolated instances of staff being perceived as less helpful or grumpy. Housekeeping service received mixed reviews; some guests noted consistent daily service, while others reported issues such as rooms not being cleaned for multiple days or specific items like towels not being replenished.

Additional Information
A notable feature of the hotel is its comprehensive pet policy, offering specific pet-friendly rooms that include private, fenced dog runs directly accessible from the room, complete with waste bags. This amenity is highly valued by pet owners for its convenience and privacy, though some guests reported unexpected additional pet fees. The property is undergoing renovations, and while this indicates improvements, some guests noted that the pool was closed for maintenance during their stay or that rooms smelled of fresh paint, wishing this information was disclosed at booking. The hotel is recognized for its good value and affordable pricing, often exceeding expectations for its cost. Despite its older appearance, many guests find the property to be well-maintained, clean, and comfortable, offering a pleasant stay despite its vintage aesthetic.