Rixos Premium Tekirova

The hotel offers a truly memorable experience, distinguished by its exceptional family-focused amenities and personalized WhatsApp assistant service. It is an ideal destination for families with children, particularly those interested in sports and diverse activities, as well as active individuals and couples seeking a luxurious and engaging getaway. Guests consistently highlight the attentive staff, the wide array of high-quality food, and the vast, beautifully maintained grounds. The comprehensive children's facilities, including the Rixy Club and Football Academy, allow parents to relax while children are fully entertained. To make the most of your stay, be prepared to book the popular A la carte restaurants promptly when reservations open, as they fill up quickly, and note that the transfer from the airport can take over an hour.

Facilities & Amenities
The resort boasts an impressive array of facilities designed for all ages. Guests enjoy large pools, including a heated section, and extensive aquaparks for both adults and children. The kids' club (Rixy Club) is a standout, offering a lazy river, climbing wall, high ropes, mini karting, a mini farm, a PlayStation room, and indoor soft play. For adults, the fitness center provides diverse programs such as boxing, Pilates, CrossFit, yoga, group cycling, anti-gravity yoga, and TRX workouts. Other sports facilities include darts, archery, volleyball, tennis, paddle courts, and a football academy. The private beach is spacious and clean, equipped with ample sunbeds, a beach bar, and various water activities. Conveniently, there is an on-site Starbucks, a delightful patisserie, and an ice cream house. The sports bar features pool tables and a giant screen, while golf buggies provide easy transport across the expansive grounds.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, comfortable, and spotless, with daily cleaning ensuring a pleasant environment. Many appreciate the ample space provided in the villas, which are particularly well-suited for families. However, some guests have reported minor initial issues, such as dust upon arrival in villas or a shower flooding, though these were typically resolved quickly by staff. Occasional inconsistencies with towels (e.g., only two provided for three guests) and the timing of bar refill services have been noted. Some deluxe rooms in the main buildings may experience noise from adjacent rooms due to perceived poor sound insulation, and a few guests found the showers to be quite slippery. Despite these isolated concerns, the overall sentiment regarding room condition and cleanliness remains largely positive.

Dining & Food Quality
The food quality and variety receive widespread praise, consistently described as excellent, delicious, and high-quality, always freshly prepared and served hot. The main buffet offers an extensive selection, including seafood, red fish, caviar at breakfast, and a wide array of fruits like papaya. A popular grill section serves items such as salmon steaks and köfte. For lunch, a large food court provides diverse options like doner, grilled fish, and burgers. The flatbread house on the beach is a favorite, offering freshly made flatbreads with various fillings. The patisserie is also highly regarded for its cakes and sweet treats. While A la carte restaurants (including Mandarin, Turkish, Italian, and a fish restaurant) are lauded for their taste and service, booking them can be challenging due to high demand. Some guests found the main buffet to be somewhat repetitive over longer stays, and a few experienced tough beef steaks or less authentic dishes at specific A la carte venues.

Location & Accessibility
The hotel is set within a stunning natural setting, surrounded by mountains, lush trees, and offering beautiful sea views. Its private beach is spacious and well-maintained, providing a serene environment for relaxation. While the resort is a considerable distance from the airport, with transfers typically taking between 60 to 90 minutes from Antalya Airport, guests find the journey manageable. A notable nearby attraction is the Phaselis ancient city, which is accessible via a pleasant 20 to 30-minute walk. However, some guests have noted that the beach entry can be steep and the pebble-sandy surface, combined with potential slipperiness, requires caution when entering the sea.

Staff & Service
The staff are consistently commended for being friendly, helpful, attentive, professional, and solution-oriented, often going above and beyond to ensure a pleasant stay. A standout feature is the personalized WhatsApp assistant service, which provides incredibly quick and efficient support for all guest needs, from reservations to problem-solving. The quick check-in process is appreciated, and housekeeping is generally thorough. Waiters, some on roller skates, are noted for their attentiveness, and buggy staff are always happy and helpful. The sports team instructors are exceptional and motivating, while the kids' club staff are praised for their caring and engaging approach. However, some guests have reported instances of limited English proficiency among certain staff members, particularly at reception, leading to communication challenges. There were also occasional mentions of slow service at bars during peak times and isolated reports of unmotivated or rude staff, though these appear to be exceptions.

Additional Information
The hotel offers a truly all-inclusive experience, extending to premium beverages like Red Bull and Magnum ice creams. A unique highlight is the Football Academy, featuring professional coaches and even guest appearances by famous footballers, providing a fantastic opportunity for children. The resort also hosts a Family Fun Fest, a dedicated children's festival. Guests can enjoy midnight swims off the dock, adding a unique touch to the evening experience. It's worth noting that the A la carte booking system is highly competitive, requiring guests to be prompt when reservations open, and not all dining options may be available during off-peak season. While the evening entertainment is generally professional, some guests found it to be repetitive. Concerns were raised by some about water cleanliness at the beach, with observations of plastic and a film on the surface. Additionally, some guests experienced room cleaning consistency issues, requiring them to request services like fresh towels.