Rodeway Inn Albuquerque Airport

The hotel is a popular choice for travelers seeking value and a convenient location, particularly those with pets or those needing to be near the airport. Guests frequently highlight the friendly and helpful staff as a significant positive, often going above and beyond to assist with requests. While the property is generally considered clean, many reviews mention that it is dated and in need of renovation, with specific concerns about worn flooring and thin walls. For a more comfortable stay, guests might consider requesting a room away from high-traffic areas to minimize noise.

### Facilities & Amenities
The hotel offers a range of facilities, though their condition and availability receive mixed feedback. A fitness center is available, but some guests note the equipment is only average and lacks free weights or cable machines. The swimming pool and hot tub are frequently mentioned, but many reviews report them being out of order, cold, or showing signs of mold and peeling surfaces, leading to disappointment for guests who chose the hotel specifically for these amenities. Free Wi-Fi is provided, though some guests experienced inconsistent or slow connections. Other amenities include ice machines, vending machines, and a laundry center, though one guest reported the laundry center was not working. The lobby is described by some as small and cluttered.

### Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean and comfortable. However, some specific issues are frequently raised. The flooring, often described as laminate or vinyl tile, is a recurring concern, with reports of it being loose, bubbling, peeling, or taped down with duct tape. Rooms are often characterized as small or cramped, with some guests comparing them to a "cruise cabin." Bed comfort receives mixed reviews; many find the beds comfortable, while others describe them as too soft or hard, and pillows are often noted as too small or unsupportive. Noise is a significant issue, with many guests complaining about thin walls allowing them to hear conversations, coughing, moaning, and slamming doors from adjacent rooms and hallways, impacting sleep quality. Some rooms also have issues with air conditioning not cooling effectively or being noisy, and bathroom doors (often sliding) that do not close or lock properly.

### Dining & Food Quality
The hotel offers a complimentary breakfast, which receives varied reviews. Many guests describe it as good, decent, or even very good, appreciating the variety of choices including waffles, scrambled eggs, and sausage. The coffee is generally well-regarded. However, a significant number of guests express disappointment, calling the breakfast terrible, mediocre, or limited. Common complaints include undercooked sausage, hard eggs, and a lack of fresh fruit or healthier options beyond apples. Some guests noted that the juice dispenser was turned off prematurely or that the hot food options were inconsistent. Overall, while it saves time, the breakfast quality is not universally praised.

### Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, particularly for travelers needing airport access. It is described as close to the airport and offers a convenient airport shuttle service, which many guests praise for its promptness and flexibility, even for early morning flights. The hotel is also noted for its easy accessibility from the interstate. While some guests mention the surrounding area might feel unsafe or is a "ghetto," others describe it as a safe neighborhood. The location is also convenient for reaching University Stadium and is within a short drive of Old Town and various eateries. Parking is available and generally considered adequate, with some guests appreciating the reasonable daily fee.

### Staff & Service
The staff consistently receives overwhelmingly positive feedback, standing out as a major strength of the hotel. Guests frequently describe them as friendly, helpful, professional, kind, and attentive. Many reviews highlight specific instances of staff going above and beyond, such as accommodating early check-ins, assisting with booking issues, providing local recommendations, and ensuring a smooth check-in/check-out process. The airport shuttle drivers are particularly commended for their excellent service and willingness to assist. Even when guests encountered problems like broken room features or system errors, the staff's willingness to resolve issues and their positive attitude were frequently noted and appreciated, contributing significantly to a pleasant stay.

### Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for guests traveling with animals, though some note challenges in finding suitable outdoor areas nearby. There are occasional reports of a strong cleaning chemical smell in rooms, which some guests found overpowering, while others noted a general animal odor in hallways despite overall cleanliness. The hotel has a policy of not renting to locals, which has caused issues for some guests with confirmed reservations. Guests should be aware that housekeeping service might not be daily, with some reviews indicating rooms are cleaned only after multiple nights or upon specific request. Some rooms may have refrigerators without functional freezers, which can be problematic for storing certain items.