Rodeway Inn

The hotel is primarily recognized for its affordable rates and ongoing renovations, which aim to modernize the property. It serves as a practical choice for budget travelers, families seeking an accessible stay, and groups such as sports teams. Its convenient location also makes it suitable for business travelers and those simply passing through. While many guests appreciate the exceptional value and the generally friendly staff, a significant number of reviews highlight persistent issues with overall cleanliness and the hotel's outdated appearance. To enhance your stay, it is advisable to inquire about the availability of renovated rooms upon booking, as these tend to offer a more comfortable experience. Additionally, be prepared for a tight parking lot that can be challenging to navigate, especially given its one-way street access.

Facilities & Amenities
Guest feedback on the hotel's facilities and amenities is mixed, with some finding them adequate for the price, while others report significant issues. Many rooms are equipped with a mini-fridge, microwave, and coffee maker, though some guests noted these appliances were often dirty or not fully functional, with issues like a noisy refrigerator or a sparking hair dryer. The hotel provides free Wi-Fi and a TV with good channels, which are generally appreciated. However, a recurring point of concern is the absence of a swimming pool and hot tub, despite some advertising suggesting otherwise, with the pool area sometimes used for storing renovation materials. Security features like a security chain or backup security lock are often missing from room doors, raising safety concerns for some. The air conditioning units are present but can be noisy or occasionally non-functional. A laundry facility is available, which is a convenience for longer stays.

Cleanliness & Room Comfort
Cleanliness and room comfort receive highly polarized feedback. While some guests report their rooms were clean and found the beds comfortable with good pillows, a substantial number describe the conditions as extremely poor. Common complaints include sticky counters, odd smells, and brown residue in refrigerators. Many reviews detail dirty microwaves, sticky bathroom floors, white film on surfaces, and stained carpets. The bathrooms are frequently cited for issues such as filthy bathtubs with hair, dirty toilets, mold in showers, and uncleaned coffee makers. Some guests even reported finding used shampoo and conditioner bottles and dog prints on sheets. Noise can also be an issue, with reports of loud guests in hallways and stomping sounds. Despite some rooms having recent paint and newer flooring, the overall impression for many is one of significant uncleanliness and a general lack of maintenance, with some even mentioning cockroaches and urine stains on mattresses.

Dining & Food Quality
The hotel's dining options are notably limited, with a consistent theme across reviews being the absence of a formal breakfast service. Many guests express disappointment that breakfast is not available, despite some online information suggesting a continental breakfast might be offered. This lack of a standard amenity is a frequent point of contention, as many travelers expect breakfast as an industry standard. While there is no dedicated restaurant or in-room dining service, the hotel does provide free coffee in the reception area, which is a small convenience for guests. However, this does not compensate for the overall lack of food options on-site. Guests planning to stay should be prepared to seek out dining establishments and breakfast options off-site, as the hotel does not cater to these needs.

Location & Accessibility
The hotel's location is generally considered convenient, offering easy access to nearby dining, shopping, and local attractions, making it suitable for various travel purposes. It is particularly noted for its proximity to areas like East Helena and for being a good stop for those passing through. However, accessibility to the property itself can be challenging due to its placement on a one-way street, requiring specific maneuvers if missed from the interstate. A significant and frequently mentioned concern is the tight parking lot, which many guests describe as small, crowded, and difficult to navigate, especially for larger vehicles. Some guests also reported issues with ice cover in the parking lot during winter, posing a safety risk. While the location is a positive, the parking situation often detracts from the overall convenience.

Staff & Service
The staff and service at the hotel receive predominantly positive feedback, often highlighted as a redeeming quality amidst other concerns. Many guests consistently praise the friendly staff, describing them as welcoming, hospitable, and attentive. The check-in and check-out processes are generally reported as quick and efficient, with staff often accommodating requests like early check-ins. Guests appreciate the helpfulness of the team, noting that management often goes out of their way to address issues and rectify problems, especially during the ongoing renovations. While a few isolated incidents mention rude or uncommunicative staff members, the overwhelming sentiment is that the hotel personnel are dedicated to providing a positive experience. This commitment to guest satisfaction is a recurring theme, with many reviewers commending the staff's kindness and respect.

Additional Information
The hotel is undergoing significant renovations, which impacts various aspects of the guest experience. While some areas have been updated with new beds and fresh paint, other parts of the property remain outdated or are in transition, with the pool area sometimes used for storing renovation materials. Guests frequently mention strong, unpleasant chemical smells or marijuana odors in hallways and stairwells. Safety is a recurring concern, with reports of homeless individuals in the parking lot, loud parties, and a general feeling of unease for some solo travelers due to the lack of security locks on doors. Maintenance issues like worn carpets on stairs and low water pressure in showers are also noted. Guests should be aware that basic amenities like extra coffee for the room may need to be purchased, and some advertising regarding facilities like the pool has been inaccurate.