Rodeway Inn & Suites Wilmington North

This hotel is primarily noted for its convenient location, placing guests within easy reach of various shopping and dining options in the North Wilmington area. While some guests find it suitable for a very short overnight stay due to its affordability, many reviews highlight significant issues with cleanliness and room condition. The hotel appears to cater mainly to budget travelers who prioritize location and cost over comfort and amenities. For those considering a stay, it is advisable to manage expectations regarding the overall quality of the accommodations and be prepared for potential issues with room maintenance. Bringing your own towels and being aware of the hotel's deposit policies are recommended tips to enhance your experience.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is largely negative. Many guests reported that the pool was either empty, filled with green water, or completely out of order, despite being advertised. The Wi-Fi connectivity was frequently described as poor, slow, or non-existent, making it difficult for guests to stay connected. In-room amenities like refrigerators and microwaves were often found to be rusty, moldy, or missing entirely. Guests also noted issues with ice machines being broken. The TVs in rooms were often old, broken, or had issues with remotes, with some guests even being given the remote at the front desk and warned about charges if not returned. Overall, the available facilities often fell short of guest expectations.

Cleanliness & Room Comfort
The most prevalent and concerning feedback revolves around cleanliness and room comfort. Guests consistently reported dirty rooms, with stained linens, mold on walls, ceilings, and in bathrooms, and general grime. Many reviews mentioned the presence of roaches and bed bugs, causing significant discomfort and health concerns. Room furnishings were described as old, worn, and often broken, with peeling paint, holes in walls, and exposed wiring. Beds were frequently deemed uncomfortable or hard, with thin blankets and cigarette burns on bedding. Noise was also a major issue, with thin walls allowing guests to hear loud conversations and activities from adjacent rooms and outside, disrupting sleep.

Dining & Food Quality
Information regarding dining options within the hotel is very limited, with most guests noting a distinct lack of services. Many reviews explicitly state that breakfast is not provided, or that only coffee is available in the lobby, contrary to some expectations. This means guests should not anticipate on-site dining options for their meals. However, the hotel's location is often cited as a positive in this regard, as it is situated within walking distance or a short drive of various nearby restaurants and fast-food establishments, offering convenient alternatives for meals throughout the day.

Location & Accessibility
The hotel's central location is one of its most consistently praised attributes. Guests appreciate its proximity to the North Wilmington area, making it convenient for accessing various shopping centers like Target and Walmart, as well as a wide array of nearby restaurants including pizza places, Arby's, and Hooters. This accessibility to amenities and dining options is a significant advantage for many travelers. Additionally, the hotel is within a reasonable driving distance of popular attractions such as Carolina Beach and the Fort Fisher Aquarium. While the location is generally positive, some guests have noted issues with the parking lot, mentioning potholes and general disrepair.

Staff & Service
Feedback on the staff and service is mixed. Some guests reported encountering friendly staff and helpful staff members, particularly at the front desk, who were accommodating and tried to assist with issues. However, a significant number of reviews describe staff as rude staff or unhelpful, especially when addressing complaints about room conditions or issues with deposits. The check-in process was sometimes complicated by unexpected deposit issues, with guests struggling to get their money back upon checkout, often due to claims of smoking in rooms. Housekeeping services were also a point of contention, with many guests reporting a lack of proper cleaning or difficulty obtaining fresh linens.

Additional Information
A recurring and significant issue highlighted by guests is the hotel's deposit policy. Many travelers were surprised by an unexpected $100 or $150 deposit required at check-in, which was often not disclosed during the online booking process. Guests frequently reported difficulties in getting these deposits refunded, with the hotel often claiming damages or smoking in rooms, even when guests asserted they did not smoke. Another unique policy mentioned is the handling of TV remotes; guests are sometimes given the remote at the front desk and are subject to a charge if it is not returned upon checkout, adding an unusual layer of accountability for a basic amenity.