Hotel Roger de Flor by Seleqtta

The hotel is a memorable destination, distinguished by its beautiful classic building and expansive, well-maintained gardens that offer stunning sea views from its hilltop location. This unique setting provides an old-world charm and a tranquil escape from the town's bustle, making it an ideal fit for couples seeking a romantic getaway and families looking for a relaxing base with good amenities. Relaxation seekers will appreciate the serene atmosphere and picturesque surroundings. While the hotel's aesthetic and views are consistently praised, guest experiences with room comfort and certain staff interactions are more varied. To make the most of your stay, consider utilizing the convenient elevator access to the town via the neighboring hotel, which helps navigate the steep terrain. Additionally, be prepared for the possibility of dated room interiors, as this is a recurring theme in guest feedback.

Facilities & Amenities
Guests consistently praise the hotel's impressive outdoor spaces, including a large and inviting swimming pool area that boasts magnificent sea views. The gardens are described as gorgeous, very green, and beautifully landscaped, offering numerous terraces and cozy seating nooks for relaxation. The pool bar is a popular spot, noted for its lively atmosphere, good prices, and often featuring evening entertainment. While the hotel provides a charming ambiance, some guests have experienced issues with the Wi-Fi signal, reporting it as weak or unreliable within their rooms, though it generally functions better in common areas. The overall impression of the facilities is positive, with the outdoor amenities standing out as a major highlight for many visitors seeking a picturesque and comfortable environment.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is notably mixed. Many guests find the rooms to be spacious and appreciate the comfortable beds, often noting the presence of a balcony with a view. However, a significant number of reviews describe the rooms as dated, old, or in need of renovation, with some mentioning worn furniture or a general lack of modern amenities. Issues such as mold, humidity, or an unpleasant sewage smell from the bathroom are reported by several guests, alongside concerns about overall cleanliness, with some finding dust or other remnants from previous occupants. Noise levels are a frequent complaint, with many guests experiencing poor soundproofing, leading to disturbances from neighboring rooms or hallways. Basic in-room amenities like coffee makers or complimentary bottled water are often noted as absent, and some bathrooms are described as outdated or having maintenance issues like rusty fixtures.

Dining & Food Quality
The hotel's dining experience receives varied feedback, with breakfast generally earning high praise for its delicious and varied selection, often enjoyed with stunning sea views. Guests frequently highlight the plentiful options, including fresh items like pancakes and eggs. However, opinions on dinner are more divided. While some guests find the food to be excellent, varied, and good value, others describe it as disappointing, with comments ranging from "terrible" and "inedible" to lacking flavor or being repetitive. The restaurant atmosphere can be noisy, and some guests note that drinks, including water, are not always included with meals, even on half-board plans. Service in the restaurant also receives mixed reviews, with some staff described as less attentive or friendly compared to other areas of the hotel.

Location & Accessibility
The hotel boasts an excellent location perched on a hill, offering breathtaking views and a peaceful retreat away from the town's main hustle. Its proximity to the sea is a significant draw. However, accessibility to the town center and beach is a recurring topic, often described as challenging due to steep steps and paths. While many guests appreciate the exercise, those with mobility issues might find it difficult. A notable solution is the convenient access through a neighboring hotel's elevator, which significantly eases the journey to and from the lower levels. Parking is available on-site, providing security and convenience, though it comes at an additional cost and some guests have reported issues with availability or minor vehicle damage. The hotel is also well-connected by public transport, with a bus stop nearby offering routes to other areas.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and attentiveness, contributing positively to the guest experience. Many guests commend the overall professional and welcoming demeanor of the team. However, experiences with reception staff can be inconsistent, with some guests reporting instances of unhelpfulness or a lack of English proficiency. Similarly, feedback on restaurant staff is mixed; while some are noted as friendly, others are described as less engaging or overly focused on clearing tables. Housekeeping service also varies, with some guests appreciating daily cleaning, while others report issues such as rooms not being cleaned, sheets not changed, or staff entering without prior announcement. Despite these inconsistencies, the majority of guests highlight the staff's efforts to ensure a pleasant stay.

Additional Information
The hotel frequently offers evening entertainment, including live music, flamenco, and rumba nights, which many guests find enjoyable and a pleasant way to spend their evenings. The hotel's unique Art Deco style and vintage decor throughout its common areas create a charming and distinctive ambiance, setting it apart from typical coastal hotels. However, the internal layout can be somewhat confusing, with some guests describing it as a labyrinth, making navigation between rooms and common areas challenging. It is also worth noting that the hotel hosts events like weddings, which, while adding to the hotel's appeal for some, can occasionally lead to increased noise levels or impact the availability of certain facilities like parking. Some guests also mention a smoking policy that allows smoking in outdoor common areas, which can be bothersome to non-smokers.