Roundhouse Resort

The resort is widely celebrated for its spacious, cabin-style accommodations and an impressive array of on-site activities, making it a highly recommended destination for a memorable getaway. Its signature feature is the unique blend of private, home-like units with full kitchens, set within a serene, wooded environment, offering both relaxation and abundant entertainment. This makes it an ideal choice for families seeking diverse activities for children, couples looking for a quiet and peaceful retreat, and even business travelers who appreciate the comforts of a home away from home during longer stays. Guests consistently highlight the resort's family-friendly atmosphere and the convenience of having everything needed for a comfortable stay. To maximize your experience, consider requesting a cabin unit, as some guests note these are generally more updated than the lodge rooms, and be prepared for an early check-out time by planning your morning activities accordingly.

Facilities & Amenities
Guests consistently praise the extensive range of facilities and amenities available on-site, which cater to all ages and interests. The indoor swimming pool and hot tub are popular, though some guests occasionally noted issues with water temperature or limited operating hours. The resort offers a variety of recreational options, including mini golf, multiple playgrounds, racquetball courts, basketball courts, ping pong tables, and pool tables. Outdoor amenities like cornhole, horseshoes, giant chess/checkers, outdoor grills, and fire pits are also highly appreciated for family enjoyment. Many units are equipped with convenient in-unit laundry facilities, including a washer and dryer, and guests value the availability of free Wi-Fi throughout the property. While a fitness center is available, some guests found its hours restrictive.

Cleanliness & Room Comfort
The cabin units are frequently described as spacious, clean, and well-maintained, offering a comfortable and home-like atmosphere. Guests appreciate the inclusion of full kitchens that are generally well-stocked with essentials, though some noted a lack of specific cookware like saucepans or mixing bowls. The beds in the cabins are often found to be comfortable, ensuring a restful sleep. However, feedback on room comfort is mixed, particularly concerning the lodge units, which some guests found to be outdated, with hard mattresses and worn furnishings. Isolated incidents of plumbing issues, flickering lights, or minor cleanliness oversights like hair in the shower or food under sofa beds were reported by a few guests. Overall, the individual cabins receive higher praise for their condition and amenities.

Location & Accessibility
The resort's quiet and peaceful location is a significant draw, offering a serene escape nestled in a scenic, wooded environment. Guests appreciate its proximity to various outdoor activities and local attractions. It is conveniently located within a short drive to Sunrise Ski Park, making it ideal for winter sports enthusiasts. The area also provides easy access to numerous lakes for fishing and other water activities, as well as hiking trails. While offering a secluded feel, the resort is still close enough to town for access to restaurants, shopping, and even a nearby casino. The property's setting allows for a relaxing experience while remaining accessible to the wider Pinetop area. Parking is readily available directly in front of the cabin units, adding to guest convenience.

Staff & Service
The staff at the resort generally receives high praise for being friendly, helpful, and accommodating. Many guests highlight the quick check-in process and the team's responsiveness to requests, often going above and beyond to ensure a pleasant stay. Specific mentions include staff assisting with luggage, providing extra amenities, and addressing concerns promptly. Communication is often facilitated through a convenient text communication system, allowing guests to easily reach out for assistance. While most experiences are positive, a few guests reported challenges with management regarding specific issues, such as a misunderstanding about a pet policy or difficulties reaching the front desk outside of limited hours for maintenance requests. Despite these isolated incidents, the overall sentiment points to a dedicated and attentive service team.

Additional Information
Guests should be aware that the resort is an older property, and while many units have been updated, some areas, particularly the lodge, are noted as being dated and in need of renovations. There is a mandatory resort fee that some guests felt was not clearly communicated or justified given the limited hours of some amenities. The check-out time of 10 AM is frequently mentioned as being too early by many visitors, impacting their final morning plans. The resort maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals. For those utilizing timeshare points, some expressed concerns about the value and trade process. Despite these points, the property is generally well-maintained, and guests appreciate the option for text communication for assistance during their stay.