Royal Beach

The hotel offers a peaceful atmosphere and excellent value, making it a notable choice for travelers. Guests frequently highlight the friendly staff, overall cleanliness, comfortable rooms, and convenient proximity to the beach. It is particularly well-suited for families seeking a quiet retreat and budget-conscious travelers looking for a good deal. To enhance your stay, it is advisable to clarify your room view preference upon arrival and be aware that breakfast is served at an off-site location.

Facilities & Amenities
The hotel features a clean pool that is well-maintained, providing a pleasant spot for relaxation. While free Wi-Fi is available, some guests on higher floors reported intermittent or poor connectivity. The presence of an elevator is appreciated for easy access to upper floors, and a dedicated private parking area is available, though guests noted that parking spots can be limited during peak season. Rooms are equipped with air conditioning, a mini-fridge, and a TV. However, some guests experienced issues such as a persistent bathroom smell from drains, a bathroom door that did not close properly, unusable sofa beds, a noisy bathroom fan, and occasional non-working power outlets.

Cleanliness & Room Comfort
Most guests found the rooms to be clean and comfortable, often describing them as spacious rooms with large beds that ensure a restful sleep. However, some reviews indicated that rooms were dirty upon arrival, with visible spider webs and dust. A common concern was the cleaning frequency, with rooms often not cleaned daily, and towels and bed sheets not changed regularly during longer stays. Other issues mentioned include mold in bathrooms, unusable bathtubs, and a few isolated reports of bed bugs. Some rooms were also noted to have a stale smell or a distinct smell from the bathroom drains.

Dining & Food Quality
A key aspect of the dining experience is that breakfast is served at a partner hotel located a short walk away, typically 1-2 kilometers from the main property. This arrangement was frequently described as inconvenient by guests, especially for those with young children or who prefer to dine on-site. The breakfast variety provided at the partner hotel is generally considered basic and limited, with some guests expressing a desire for more options, particularly vegetarian choices and fresh fruits. The hotel itself does not feature an on-site kitchen or restaurant, meaning guests must venture out for lunch or dinner options.

Location & Accessibility
The hotel boasts a good location for those prioritizing tranquility, situated close to the beach. Trifon Beach is very near, and the larger Kabakum Beach is a comfortable 10-minute walk away, offering more amenities and activities. The area around the hotel is quiet and provides access to local markets and restaurants. However, guests noted that direct beach access can be indirect due to surrounding development. The hotel is located approximately 2 kilometers south of the main Golden Sands center, meaning a taxi or a 30-40 minute walk is required to reach the more bustling areas. While Parking is available on-site and is free, guests frequently reported that parking spots can be limited, especially during peak season.

Staff & Service
Most guests consistently praise the staff for being friendly, helpful, attentive, and accommodating. Receptionists, in particular, are often highlighted for their welcoming demeanor, willingness to assist with early check-ins, and providing useful local information. However, there are notable concerns regarding overall staff professionalism and English communication. Some guests reported rude or incompetent interactions, particularly from specific individuals, and mentioned difficulties communicating due to staff not understanding English, which led to frustration during their stay.

Additional Information
A significant recurring issue reported by guests is the lack of consistent hot water, with some experiencing only cold or lukewarm water for extended periods. Certain rooms feature shared balconies, which can reduce privacy for guests. The cleaning frequency is often cited as insufficient, with rooms not cleaned daily and towels and linens not changed regularly unless specifically requested by guests. While parking is provided, the barrier system requires guests to honk their car horns to alert staff for entry, which some found to be an annoying inconvenience.