Hotel Royal Hoi An - MGallery

This hotel offers a remarkable blend of historic charm and modern facilities, making it a memorable destination. Its signature feature is the rooftop bar and pool, providing stunning views and a perfect spot for relaxation. Guests consistently highlight the exceptional staff hospitality, the spacious and clean rooms, and the excellent breakfast as key elements of their stay. The hotel's prime location, close to the Old Town, makes it ideal for sightseers and couples seeking a romantic getaway, while its comfortable amenities also cater well to families and business travelers. To enhance your experience, guests recommend utilizing the complimentary bicycles for exploring the city and considering rooms on higher floors for more expansive views.

Facilities & Amenities
The hotel provides a range of excellent facilities designed for guest comfort and enjoyment. It features two distinct swimming pools: a serene ground-level pool and a popular rooftop pool that offers impressive views of the city and river. Guests frequently praise the hotel's spa, which provides high-quality and reasonably priced massages and mani-pedi services, offering a relaxing escape. While the fitness center is available, some guests describe it as basic. The hotel also offers free Wi-Fi throughout, ensuring connectivity. Unique amenities include a pool table for recreation and opportunities to participate in a coffee making class, adding to the overall guest experience.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness and the overall comfort of its rooms. The accommodations are described as spacious, luxurious, and beautifully decorated, often featuring comfortable beds and high-quality linens that ensure a restful sleep. Many rooms boast picturesque river views or partial views of the walking street, often complemented by a balcony for relaxation. While most guests found the rooms quiet and conducive to relaxation, some noted that the open-concept bathroom design offered less privacy. Amenities such as automatic blackout shades and a coffee maker are frequently appreciated, contributing to a pleasant stay.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the breakfast buffet, which is consistently described as excellent and delicious. Guests are impressed by the wide variety of options available, catering to both Western and Asian tastes, including fresh local dishes and quality coffee. The food is noted for its high quality and appealing presentation. Beyond breakfast, the hotel offers other culinary experiences, including a well-regarded Japanese restaurant and a delightful afternoon tea. The overall consensus is that the food and beverage offerings significantly enhance the guest experience, making meals a highlight of their stay.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it incredibly convenient for guests to explore the area. It is situated within a short walking distance, typically 5 to 10 minutes, from the heart of the Old Town and the vibrant Night Market. This proximity allows guests to easily immerse themselves in the local culture and attractions without being directly in the midst of the busiest areas, providing a quieter atmosphere. The hotel also offers complimentary bicycles, which guests find to be an excellent and eco-friendly way to explore the city center. Additionally, a shuttle service is available for convenient access to a beach-front hotel within the same group.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their exceptional service and warm hospitality. Guests frequently describe the team as incredibly friendly, helpful, attentive, and professional, often going above and beyond to ensure a pleasant stay. The check-in process is noted as quick and efficient, and staff members are praised for their willingness to accommodate requests and provide valuable assistance. Many guests highlight the genuine welcoming atmosphere created by the staff, making them feel like valued guests rather than just visitors. This dedication to excellent service is a recurring theme, significantly contributing to a memorable experience.

Additional Information
Guests appreciate the thoughtful touches that enhance their stay, such as the complimentary gifts of biscuits or chocolates left in their rooms each night. The hotel's spa services, including massages and mani-pedis, are consistently praised for their high quality and reasonable pricing, providing a perfect opportunity for relaxation. For those looking to explore beyond the immediate vicinity, the hotel offers convenient shuttle access to a beach-front property, expanding leisure options. Unique experiences like a coffee making class are also available, allowing guests to engage with local culture. Additionally, a small, affordable laundry shop is conveniently located nearby, adding to guest convenience.