Royal Orchid Central Grazia is a three-star hotel in the centre of the Mumbai close to both the airport and main train stations. It is suitable for both business and leisure travellers alike.
The hotel offers a selection of air-conditioned, elegant ensuite rooms all of which have free Wi-Fi, a mini bar and electronic safe as well as a flat screen television.
In addition to the swimming pool and fitness centre Royal Orchid Central Grazia can provide venues for a variety of events and meetings.
Breakfast is included in the price of the room while lunch and dinner can be found at the hotel’s restaurant Echo which serves international cuisine.
Mumbai is fascinating city to explore, offering a variety of experiences from the amazing sights of the Gateway to India and Siddhivinayak Temple dedicated to the elephant-headed god Ganesh to world-class shopping at the Inorbit Mall.
The buffet breakfast has proven to be a highlight of staying at the hotel for many past guests. Along with the breakfast being applauded for its taste and variety, other meals served at the property have also received high marks in terms of quality.
positive:
Spacious and clean rooms
In most cases, the standard of the rooms was appreciated by former visitors that stayed at the accommodation. Spacious and attractive, the rooms were also usually labelled as well-maintained and clean.
positive:
Commendable Wi-Fi service
For most of those that used it, the quality of the Wi-Fi was praised by previous guests of the hotel. As well as being inclusive with all stays, the reliability and speed of the wireless Internet met the needs of most.
Negative Reviews
negative:
Location far from the most central
Although in a purportedly quiet area, the accommodation's location is perhaps its weakest aspect - based on the overall sentiments of previous visitors. The property was described as not being in the most central or scenic location in Mumbai.
negative:
Mixed service from reception staff
According to the feedback of numerous recent guests that stayed at the hotel, the direct service delivered by the front desk has been at a disappointing level. On occasion, the reception staff were said to not be the most efficient or helpful.
negative:
Pool and gym not the best
While they were typically said to be well-maintained, the accommodation's rooftop pool and gym have both received negative feedback at times from past visitors. At times, it has been said that the pool was somewhat small, while the gym has been defined as limited in the space and amenities it offers.