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Hotel Royal William, Ascend Hotel Collection (Québec-City, Canada)

Hotel Royal William, Ascend Hotel Collection (Québec-City, Canada)

About Hotel Royal William, Ascend Hotel Collection

The Hotel Royal William features well-appointed modern rooms in the New St.Rock district of downtown Québec City. Within walking distance of shops and restaurants, the hotel is 25 minutes from Jean Lesage International Airport. Rooms and suites feature coffee and tea amenities, minibars,and complimentary morning newspapers. Lock up your valuables in in-room safes. Some rooms feature sofas and whirlpools for added comfort. Free Wi-Fi is available throughout the hotel. A business center and exercise facility cater to the business and vacation traveler. A coffee shop and massage therapist can be found on-site. DVD rentals are available. A free continental breakfast is offered daily. Nearby restaurants include a steakhouse and Italian fine dining. The Hotel Royal William is within walking distance of Cirque du Soleil, Moulin à Image and the Pepsi Arena, as well as several popular shopping malls.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

trivago Rating Index based on 1750  reviews from:
  • LocationVery good  (8.3 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceExcellent  (8.7 / 10)
  • CleanlinessExcellent  (9.0 / 10)
  • Value for moneyVery good  (8.0 / 10)

Positive Reviews


Close proximity to many great attractions.

If you are in Québec City for a cruise, you can drive to the cruise ship port in a few minutes. Other destinations close to the Hotel Royal William include the train station, a 15-minute walk away, and the popular Petit Champlain, also a 15-minute walk. Guests found they could walk to Old Québec in 30 minutes, but cautioned about the steep streets sometimes found in the city.


Spacious rooms.

Room to spare was a welcome surprise for many guests. High ceilings and large windows contributed to a feeling of spaciousness in many rooms.


Helpful staff.

Fully bilingual staff often went above and beyond to accommodate guests. Between rolling in beds, recommending a thorough selection of dining options, or just greeting guests with a smile, visitors to the Hotel Royal William felt they were given great service.

Negative Reviews


Parking across the street.

Those with mobility issues will want to be aware of parking across the street from the hotel. Some guests had a hard time finding the parking, and were further displeased with the high cost to leave their vehicle. While parking was relatively convenient and in a secure lot, some guests found a less expensive alternative close by.


Hard to find.

Finding the hotel proved to be difficult for even seasoned travelers, especially when driving by car. Surrounded by a number of one-way streets, many guests found themselves doing u-turns to make it to their destination.


Breakfast not all-inclusive.

While the complimentary continental breakfast was adequate for some, other guests found the cold selections limited. Guests are given a voucher for certain breakfast items, but having to choose between a hot drink and juice was frustrating for some. An option exists to upgrade to a hot breakfast.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Gym
  7. Parking
  8. Pets allowed
  9. Conference rooms
  10. Non-smoking rooms
  11. 24-hour reception
  12. Snack bar
For children
  1. Cot
Room amenities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
  5. Air conditioning
  6. Desk
  7. Telephone
  8. Safe
  9. WiFi
  10. Fridge
  11. Free WiFi (rooms)
  12. Coffee machine
Sports facilities
  1. Shooting sports
  2. Boat rental
  3. Bike rental
  4. Golf course
  5. Fitness
  6. Horse riding
  7. Surfing
  8. Hiking trail
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00


360 boulevard Charest Est , G1K 3H4 , Québec-City , Canada
Telephone: +1 4185214488 | Fax: +1 4185216868 | 

Frequently Asked Questions about Hotel Royal William, Ascend Hotel Collection

  • Is there a pool area at Hotel Royal William, Ascend Hotel Collection?

    No, Hotel Royal William, Ascend Hotel Collection doesn’t offer pool areas.

  • Are pets allowed at Hotel Royal William, Ascend Hotel Collection?

    Yes, Hotel Royal William, Ascend Hotel Collection has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel Royal William, Ascend Hotel Collection?

    Yes, Hotel Royal William, Ascend Hotel Collection provides Parking for guests.

  • What time is check-in and check-out at Hotel Royal William, Ascend Hotel Collection?

    Check-in at Hotel Royal William, Ascend Hotel Collection is available from: . Check-out time is by .

  • Where is Hotel Royal William, Ascend Hotel Collection located?

    Hotel Royal William, Ascend Hotel Collection is located in 360 boulevard Charest Est, G1K 3H4, Québec-City, Canada.