Hotel Ruby Foo's

This hotel offers a practical and comfortable stay, particularly appealing to car owners due to its abundant free parking and easy access to major highways, which simplifies urban navigation. Its strategic location also makes it a good fit for sightseers and business travelers, with the metro station just a short walk away, providing convenient access to downtown attractions and corporate centers. Many guests appreciate the spacious rooms and the overall value for money, finding them suitable for extended stays. Families find the large accommodations suitable for their needs, though some recreational amenities like the outdoor pool or ice rink may not always be available, which can impact leisure plans. To ensure a smooth experience, guests are advised to confirm the operational status of specific facilities upon booking and be aware of the security deposit required at check-in.

Facilities & Amenities
The hotel provides a range of facilities, though their availability and condition can vary. Guests have access to a fitness center that is well-sized and open around the clock, and some enjoy the heated salt pool in a private courtyard, though the main outdoor pool is often closed during colder months. While free Wi-Fi is available, some guests noted it can be weak. Convenience features include water machines on each floor, though hot water functionality can be inconsistent, and ice machines which are frequently reported as out of order. In-room coffee makers are provided, but some are found to be old or not fully functional. Most rooms include a mini-fridge, though microwaves are not standard and incur an additional nightly fee. The elevators are sometimes described as small or dated, and guests may experience long walks to their rooms.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. Many guests found their rooms to be clean and the beds comfortable, ensuring a restful sleep. However, a notable number of reviews mention issues such as stains on linens and carpets, hair found in various areas, and general dustiness. Some rooms are described as dated with signs of wear, including peeling paint, cracks in walls or ceilings, and worn furniture. While some guests enjoyed strong shower pressure, others reported leaks or clogged drains in the bathroom, with instances of mold or unpleasant odors. Noise levels can also be a concern, with reports of loud air conditioning units and sounds from neighboring rooms or the highway impacting tranquility.

Dining & Food Quality
The hotel currently lacks a full-service dining experience, as the on-site restaurant and bar are frequently reported as closed, often for renovations or indefinitely. This absence is a common point of disappointment for guests, who had anticipated convenient dining options within the hotel, especially after a long day of travel. As a result, breakfast is not included or readily available, with the hotel offering only limited items such as croissants and muffins for purchase in the lobby, which some guests find insufficient for a proper morning meal. Guests are advised to plan for meals outside the hotel, with many reviews highlighting the availability of various restaurants within walking distance in the surrounding area, providing alternative choices for dining.

Location & Accessibility
The hotel boasts a highly convenient location, making it an attractive choice for many travelers. It offers easy access to major highways, simplifying travel by car. A significant advantage is the abundant free parking available on-site, which is highly valued by guests. The hotel is also well-situated for public transport, being just a short walk from a metro station, providing direct links to downtown and other city attractions. Additionally, guests appreciate its proximity to a variety of restaurants, grocery stores, and shopping malls, all within walking distance. Its location also makes it a practical option for those needing to be close to the airport.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the quick check-in and check-out processes, and many appreciate the staff's willingness to accommodate requests, such as providing a baby crib or changing rooms. However, some guests reported inconsistencies in housekeeping services, including rooms not being thoroughly cleaned or items not being replaced. There were also instances of unresponsiveness to phone calls from the room and issues with key cards. While the staff strives to provide good service, some guests experienced challenges with communication regarding policies, such as the security deposit, which was not always clearly explained or promptly returned.

Additional Information
Guests should be aware that a security deposit is typically required at check-in, which some found was not clearly communicated upfront and occasionally led to delays in its return, causing frustration. While the hotel maintains a pet-friendly policy, some guests noted challenges in finding suitable outdoor areas for pets nearby, which can be an inconvenience for pet owners. The hotel's check-in time is set at 4 PM, which some travelers found inconvenient, leading to waiting times upon arrival, especially after long journeys. For those needing to heat food, microwaves are not standard in rooms and can be rented for an additional nightly fee, a policy that surprised some guests. The property also features an outdoor ice rink, though its operational status can be seasonal or subject to maintenance, impacting recreational plans.