Sable at Navy Pier Chicago, Curio Collection by Hilton

This hotel offers a truly memorable experience, largely due to its breathtaking views of Lake Michigan and the city skyline, a signature feature that captivates guests from their rooms. Its unique location directly on Navy Pier makes it an ideal choice for sightseers and families looking to explore attractions with ease, while couples find it perfect for romantic getaways. Many business travelers also appreciate the convenient access and comfortable environment. Guests consistently highlight the hotel's exceptional cleanliness, comfortable accommodations, and the attentive service provided by the staff. To maximize your stay, consider requesting a room on a higher floor for unparalleled vistas, and take advantage of the convenient indoor access to the pier's many offerings.

Facilities & Amenities
Guests appreciate the convenience of an on-site coffee shop in the lobby, providing easy access to beverages. The hotel also features well-appointed meeting rooms and a ballroom, catering to both business and event needs. While there is no swimming pool or hot tub, a fitness center is available for guests to maintain their routines. The hotel's unique layout, with multiple elevators serving different sections, is noted by guests, though some find the walk to their rooms quite long. A rooftop bar is a popular feature, offering stunning views, though guests note it sometimes closes early or is reserved for private events. The availability of vending machines and ice machines adds to guest convenience.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms, hallways, and the lobby as spotless and well-maintained. Rooms are generally found to be spacious, modern, and well-appointed, with many featuring a comfortable window bench or lounge chair perfect for enjoying the views. While many guests report comfortable beds and a restful night's sleep, some found the beds hard and the pillows uncomfortable or too flat. A recurring point of feedback is the absence of an in-room microwave, with a charge for its use. Most bathrooms are described as nice, often featuring a walk-in shower, though some guests experienced issues with water pressure or leaking showers. Noise levels are generally low, contributing to a peaceful stay, though some guests occasionally noted sounds from adjacent rooms or outside.

Dining & Food Quality
The hotel offers several dining options, with Lirica, the on-site restaurant, frequently mentioned for its good food and delicious offerings for both breakfast and dinner. Many guests enjoy the breakfast, though there is mixed feedback regarding its inclusion, with some finding the voucher system confusing and noting automatic gratuities. The coffee bar in the lobby is also a popular spot for a quick drink. The rooftop bar is highlighted for its impressive views, though some guests noted its early closing times or unavailability due to private events. While the hotel provides convenient food options, some guests found the prices for snacks and drinks at the counter to be quite high. Room service is available, but some guests experienced delays.

Location & Accessibility
The hotel's central location directly on Navy Pier is a major highlight, offering unparalleled views and immediate access to a wide array of attractions. Guests appreciate being within easy walking distance of the Chicago Children's Museum, various shops, restaurants, and entertainment options on the pier, including boat tours and the Ferris wheel. While many attractions are easily accessible on foot, some guests noted that reaching downtown areas can be a longer walk. Public transportation and ride-share services are available, though some guests experienced minor difficulties with pick-up and drop-off points directly at the hotel entrance. Parking is a significant consideration, with guests frequently mentioning the high cost of valet parking and the lack of on-site self-parking, often recommending off-site alternatives.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the professional and welcoming demeanor of the front desk team, who are often described as going above and beyond to assist with requests and provide local recommendations. The check-in and check-out processes are generally smooth and efficient, contributing to a positive first and last impression. Housekeeping is noted for maintaining high standards of cleanliness. While many guests found the valet service efficient and courteous, some reported isolated instances of rudeness or issues with car retrieval. Overall, the staff's dedication to providing excellent service is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware of several important details that enhance or impact their stay. The hotel charges a destination fee and a significant incidental hold per night, which some guests found surprising. The hotel's unique design gives it a "cruise ship" feel, with its long, spread-out layout on the pier, which means some rooms require a considerable walk from the lobby. A notable policy is the restriction of pier access for non-guests after certain hours, enhancing security for hotel residents. While the hotel is generally quiet, some guests noted a lack of soundproofing between floors. The hotel is often highlighted for its spectacular fireworks views from the rooms, a major draw for many visitors.