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Hotel San Carlos (Phoenix, USA)

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Hotel San Carlos (Phoenix, USA)

About Hotel San Carlos

Hotel San Carlos is a recognized historic boutique hotel in downtown Phoenix, steps to the convention center. Guests receive free Wi-Fi during their stay. All air conditioned accommodations feature coffee and tea making facilities, premium TV channels, hair dryer, and luxurious bathrobes and toiletries. Each room is individually decorated. Hotel San Carlos boasts a rooftop pool, sundeck and onsite fitness center. There is also a gift shop and barbershop. A business center, laundry service and 24-hour reception is available for convenience. Bonjour Vietnam! located onsite the hotel, serves delicious French and Vietnamese cuisine. In addition, Seamus McCaffery’s serves Irish fare, and is located adjacent to the hotel. The Light Rail station is steps from the hotel, and provides easy access to the airport. The US Airways Center, Orpheum Theater and Patriots Square Park are within a five minute walk.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationExcellent  (8.5 / 10)
  • RoomsOkay  (6.6 / 10)
  • ServiceGood  (7.8 / 10)
  • CleanlinessGood  (7.9 / 10)
  • Value for moneyFair  (7.4 / 10)

Positive Reviews

positive:

Historic and Haunted

San Carlos is a member of Historic Hotels of America and noted in the National Register of Historic Places. The hotel is also known for ghost sightings. Guests say the old fashioned decor and ambiance of the hotel is truly impressive. Your stay will definitely be memorable at this unique hotel.

positive:

Convenient With No Car

Guests appreciated the convenient location of the hotel in the center of downtown Phoenix. The access to the Light Rail made it possible to get around the city without a car, as the train also provides transportation to the airport. If you're here for a convention, or catching a game, you'll appreciate the proximity of the hotel to both the Phoenix Civic Plaza Convention Center and the US Airways Center.

positive:

Welcoming Staff

San Carlos has great staff, friendly and helpful. Guests say the personnel made their stay a pleasant one.


Negative Reviews

negative:

Old Fashioned and Aging

While the hotel is well-kept and clean, some renovations could help. Several guests made complains about musty smells in the hallways, elevators and some rooms. Also, the bathrooms are extremely small. Most guests found it very awkward to move around in them, or even shower comfortably.

negative:

Weak Wi-Fi

A few guests complained about the Wi-Fi connection dropping constantly and the speed being too slow to comfortably surf the internet on.

negative:

Noisy Nights

As this is an older property, the walls are quite thin. Guests said they could hear their neighbors quite well. If neighbors don't keep you awake, the cleaning staff might. They start cleaning early and guests said they repeatedly woke up from the noise in the hallways. If you're a light sleeper, bring earplugs just in case.


All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Elevator
  5. Gym
  6. Hairdresser
  7. Parking
  8. Terrace
  9. Bell service
  10. Pets allowed
  11. Hotel bar
  12. Convenience store
Accessibility
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Pay-TV
  10. Satellite TV
  11. Desk
  12. Telephone
Sports facilities
  1. Bowling
  2. Bike rental
  3. Golf course

Arrival / Departure

  1. Check in: 15:00

Contact

202 North Central Avenue , 85004 , Phoenix , USA
Telephone: +1(602)2534121 | Fax: +1(602)2536668 | 

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