San Francisco Inn

This hotel offers a practical stay in the SoMa district, with its standout feature being the provision of free parking, a significant advantage in the city. Guests frequently note the ongoing renovations, with many appreciating the updated, clean rooms, though some older sections are still in need of improvement. The staff consistently receives praise for their friendly and accommodating service, contributing positively to the guest experience. Its location is often highlighted for its convenience to various venues and downtown attractions, making it suitable for concert-goers and event attendees seeking proximity to their destinations. The hotel is generally considered a good value for its price point, appealing to budget-conscious travelers who prioritize affordability and essential amenities. For an optimal experience, it is advisable to request a recently renovated room and to arrive early to secure a parking spot, as spaces are limited.

Facilities & Amenities
Guests find the in-room amenities quite useful, frequently mentioning the convenience of a refrigerator, microwave, and coffee maker. Many rooms feature upgraded smart flat screen TVs, with some guests appreciating the ability to mirror personal devices, particularly Android phones. Newer rooms also boast renovated lighting and outlets/smartplugs. While the hotel does not offer a swimming pool, some unique rooms are noted to have a jacuzzi. Free Wi-Fi is available, though some guests report inconsistent service. There is a beverage vending machine on site, but the ice machine is frequently reported as being empty, broken, or unplugged. It is important to note that the property is a walk-up, meaning there is no elevator, which can be a consideration for guests with mobility concerns or heavy luggage.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly varied, largely depending on whether guests receive a recently renovated room. Many praise the newly renovated rooms as "exceptionally clean," "modern," and "spacious," featuring upgraded bathrooms with large walk-in showers and sometimes even a sunroof. However, numerous guests report significant issues with older rooms, describing them as "dirty," having "stained towels," "holes in the walls," and even instances of "roaches" or "bed bugs." Bed comfort also receives mixed reviews; some find the beds comfortable with fluffy pillows, while others complain of "uncomfortable" or "very firm" mattresses, and inadequate bedding. Noise levels are a frequent concern, with many guests experiencing disturbances from "loud music," "noisy neighbors," or "street traffic," indicating poor sound insulation.

Dining & Food Quality
The hotel's dining options are quite limited, primarily focusing on a basic breakfast offering. While some guests appreciate the convenience of having coffee and a simple pastry or cookies available, many express disappointment, noting that the advertised "breakfast" is often just a "50 cent Danish" or "bags of famous Amos cookies" rather than a substantial meal. Reviews indicate that this minimal provision is often the extent of the food service on site, with no mention of a full-service restaurant or room service. Guests are advised that for more comprehensive food options, they will need to explore the surrounding neighborhood. The limited nature of the breakfast is a recurring point of feedback, with some guests feeling it does not meet their expectations for a hotel offering, especially when compared to more traditional hotel breakfasts.

Location & Accessibility
The hotel's location in the SoMa district is frequently cited for its convenience, offering proximity to downtown, various concert venues like Oracle Park and Chase Center, and public transportation options. Guests appreciate being within walking distance of many attractions and essential services like a Trader Joe's. However, the surrounding neighborhood receives mixed feedback, with some guests describing it as "sketchy" or "not so nice," particularly at night, due to visible homelessness and street activity. Despite these concerns, many find the hotel's immediate vicinity to be manageable. A significant draw is the availability of free parking, which is highly valued in the city. However, this parking is often described as "limited," "tight," and "first-come, first-served," leading to challenges in securing a spot, especially for larger vehicles.

Staff & Service
The staff at this hotel generally receives high praise for their friendly and accommodating demeanor. Many guests highlight their helpfulness, attentiveness, and professionalism, noting that staff members are often "quick to respond to complaints" and "go above and beyond" to assist. The check-in process is frequently described as "quick and smooth," with staff being welcoming and efficient. However, there are isolated reports of less positive interactions, with some guests finding certain staff members unhelpful or rude. Housekeeping service is inconsistent; while some rooms are noted as clean upon arrival, many guests report a lack of daily cleaning service during their stay. Despite these occasional issues, the overall sentiment is that the staff strives to provide a positive and accommodating experience.

Additional Information
Guests should be aware that the hotel is currently undergoing ongoing renovations, with some rooms already updated and others still in various stages of completion. This means the room features and overall experience can vary significantly between stays. The property is described as a walk-up, lacking an elevator, which may pose a challenge for guests with mobility issues or heavy luggage. While the hotel aims for security with on-site cameras and a locked lobby entrance, some guests report issues with doors being propped open or inadequate room locks. There are also concerns regarding the accuracy of online photos, with some guests feeling they do not reflect the current state of unrenovated rooms. Additionally, some guests have reported issues with booking discrepancies or unexpected charges.