Hotel Sansiraka

This hotel offers a tranquil and comfortable retreat, distinguished by its tropical colonial design and inviting spacious common areas, including a highly praised pool. Guests consistently highlight the attentive and friendly service provided by the staff, contributing to a welcoming atmosphere. The hotel's convenient location near the beach and local amenities makes it an excellent choice for families seeking a relaxing vacation, couples looking for a peaceful getaway, and sightseers exploring the area. While the hotel is undergoing renovations to enhance its facilities, guests are advised to confirm check-in and check-out policies to avoid unexpected fees, ensuring a smoother experience.

Facilities & Amenities
The hotel's pool is a major highlight, frequently described as clean, well-maintained, and a perfect spot for relaxation, though some guests wished for extended hours beyond 9 PM. The common areas are celebrated for their beauty, spaciousness, and the presence of hammocks and green zones, providing ample space to unwind. While Wi-Fi is available, its signal can be inconsistent in guest rooms, often performing best in the reception area. The bar offers a basic selection of drinks, with some guests noting slow service and limited variety, and parts of it have been under renovation. Many guests expressed a desire for mini-fridges in the rooms, which are currently not available, and some noted the absence of in-room trash cans.

Cleanliness & Room Comfort
Guests generally find the rooms and common areas to be clean, although some have mentioned issues with dirty walls in rooms or a lack of consistent towel changes. Room comfort varies, with some guests enjoying spacious rooms and comfortable beds, while others found their rooms to be small, basic, or lacking natural ventilation due to the absence of windows. A significant and frequently mentioned concern is the lack of hot water in the bathrooms, which the hotel attributes to the local climate. Air conditioning is consistently praised as effective and essential. Some guests reported noise levels from the laundry area or ongoing renovations, and a few noted a humidity smell or signs of lack of maintenance, such as broken tiles or issues with the television.

Dining & Food Quality
The breakfast, which is included, receives mixed reviews; many guests find it simple yet tasty and sufficient, while others desire more variety, describing it as repetitive or cold, with limited options like orange juice, tea, or cheese. Some guests on full board commend the delicious food and good quantities, noting daily variations, though dinner variety can sometimes be limited. Coffee is generally available throughout the day, though some experienced it only until mid-afternoon. The restaurant area can become warm due to a lack of air conditioning. Feedback on the bar indicates a limited selection of drinks and occasional slow service, with some finding the cocktails to be expensive.

Location & Accessibility
The hotel boasts a convenient location, situated a few blocks from Rodadero beach, typically a 10 to 15-minute walk, and also near Salguero beach. Its position on a main road offers easy access to public transportation, with buses stopping directly in front, facilitating travel to the airport and other areas. Guests appreciate the proximity to various nearby shops, including supermarkets and a shopping mall, making it easy to acquire necessities. While the hotel itself is considered secure, some guests have noted concerns about the immediate surrounding area. Parking is available, though limited on-site, with an agreement for additional parking at a nearby hotel.

Staff & Service
The friendly staff consistently receives high praise for their attentive service, helpfulness, and kindness, significantly contributing to a positive guest experience. Many guests highlight the staff's willingness to assist with requests and their overall pleasant demeanor. However, some guests reported issues with the check-in process being slow, and there were instances of strict late check-out policies leading to unexpected fees. Housekeeping service occasionally falls short, with guests mentioning forgotten towels or a lack of replacement toiletries. While maintenance is available, some guests experienced slow responses or had to address minor issues themselves. Bar service was sometimes described as slow and lacking empathy.

Additional Information
The hotel is currently undergoing ongoing renovations and remodeling, which, while aimed at improving facilities, can result in noise and some areas being inaccessible. A notable and frequently mentioned aspect is the hotel's policy of no hot water in the rooms, which guests are advised to be aware of. Guests should also note the strict late check-out fees, which can be substantial if rooms are not vacated by the designated time. In-room amenities are basic, with no mini-fridges, safes, or intercoms available. Toiletries provided are minimal, typically just a small bar of soap, and are not always replenished daily. Some rooms lack windows, and others are situated near noisy areas like the laundry room.