Hotel Sapphire London (London, United Kingdom)


Hotel Sapphire London (London, United Kingdom)

About Sapphire London

The Sapphire London Hotel is a modern hotel situated in an ideal west London location, just a stone’s throw from the famous performance venue, the O2 Shepherds Bush Empire, and within easy reach of all of London’s top attractions. The soundproofed rooms feature Italian marble bathrooms, flat-screen TVs with DVD player, a fridge and tea and coffee making facilities. The Sapphire London Hotel provides free Wi-Fi access throughout and offers a 24-hour front desk reception with an on-site tour desk. A continental breakfast is served daily in the Sapphire London’s sister hotel, just a minute's walk away, and there are plenty of food and drink options in the immediate vicinity. Westfield, Europe’s largest shopping centre, is just a 10-minute walk from the hotel. Hammersmith and Shepherd's Bush underground stations are within a five-minute walk, giving access to all the entertainment, shops, attractions and nightlife that London has to offer.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


35 Shepherds Bush Road, W6 7LU, London, United Kingdom

Rating overview

trivago Rating Index based on 1921  reviews from:
  • Location
    Very good  8.2 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews


Great location with easy access to central London.

The Sapphire hotel is within easy walking distance of several London Underground stations, giving quick and easy access to the West End and beyond. The area also has a huge variety of eating and drinking options, plus is near a huge shopping centre and a music performance venue.


Staff are great and hotel is good value.

Most previous guests of the Sapphire report that the staff were helpful and friendly throughout their stay. Most also agreed that with the friendly staff, fantastic location and free breakfast, the Sapphire provides really good value for money.


Good free Wi-Fi.

A number of guests appreciated the free Wi-Fi during their stay at the Sapphire hotel. Many commented that it has a good, strong signal and worked well throughout the property.

Negative Reviews


Small double beds.

Previous guests of this hotel report that the double beds are too small and not full-size doubles as they appear to be in the hotel images.


Some rooms not up to scratch.

While space is naturally limited in London hotels, some guests felt that the rooms and bathrooms were too small and cramped for their liking. There have also been reports that some of the rooms have a bad smell to them.


Didn’t stay in the hotel as expected….

As the Sapphire has a sister hotel nearby, some guests arrived only to be told that they will be staying at the hotel down the street instead of at the Sapphire, as booked. Some were told this was because it was overbooked at the Sapphire, and this has led to frustration among guests.

All amenities

Property amenities
  1. Entrance Hall/lobby
  2. Express check-in
  3. Parking
  4. Non-smoking rooms
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Theme / Type
  1. Eco-friendly hotel

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


35 Shepherds Bush Road , W6 7LU , London , United Kingdom
Telephone: +44(20)76030707 | Fax: +44(20)76034666 | 

Frequently Asked Questions about Sapphire London

  • Is there a pool area at Sapphire London?

    No, Sapphire London doesn’t offer pool areas.

  • Are pets allowed at Sapphire London?

    No, Sapphire London doesn’t allow pets.

  • Is parking available at Sapphire London?

    Yes, Sapphire London provides Parking for guests.

  • What time is check-in and check-out at Sapphire London?

    Check-in at Sapphire London is available from: . Check-out time is by .

  • Where is Sapphire London located?

    Sapphire London is located in 35 Shepherds Bush Road, W6 7LU, London, United Kingdom.

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