Scandic Arvika

This hotel offers a unique and memorable experience, distinguished by its charming medieval atmosphere and impressive interior design, which many guests find captivating. Its central location makes it an excellent choice for sightseers and explorers looking to discover the local area, as well as business travelers seeking convenience. The hotel is also well-suited for families, with amenities like a pool, and couples desiring a cozy and welcoming retreat. Guests consistently highlight the exceptional service from the staff and the high quality of the breakfast. To ensure a comfortable stay, it is advisable to confirm your room's location, as some are in an annex building, and be aware of potential additional costs for parking.

Facilities & Amenities
The hotel provides a range of facilities for guest enjoyment and relaxation. Most guests appreciate the presence of a pool, jacuzzi, and sauna, though some note that the pool is small and the water can be cool, while the jacuzzi and sauna may not always be fully operational or heated to desired levels. The gym is generally considered adequate, offering basic equipment for a workout. While Wi-Fi is available, some guests experienced slow or intermittent connectivity, making streaming difficult. The hotel also offers electric vehicle charging options within its parking area, adding convenience for those with EVs.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is mixed. Many guests found their rooms to be clean and the beds comfortable, ensuring a restful sleep. Some rooms, particularly those recently renovated, are described as fresh and spacious. However, a significant number of reviews mention issues such as small rooms, worn-out bathrooms, and a general need for renovation in older sections. Specific concerns included dust, hair in drains, poor ventilation, and unpleasant odors. Noise can also be an issue, with some rooms experiencing loud noise from outside, corridors, or even construction work, impacting sleep quality due to poor sound insulation.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, comprehensive, and offering a wide variety of fresh and high-quality options, including some homemade or locally sourced items. The breakfast buffet is well-stocked and regularly replenished. The hotel's restaurants are also highly regarded for their delicious food and high quality, with many guests considering the meals a culinary highlight. However, some experiences were less positive, with reports of slow service, overly salty dishes, or food that was not adequately heated.

Location & Accessibility
The hotel boasts a highly desirable central location, placing guests within easy walking distance of the town's attractions, dining establishments, and walking paths. This makes it an ideal base for exploring the area on foot. Regarding parking, the hotel offers both outdoor and fenced options, including electric vehicle charging. While convenient, many guests found the parking fees to be quite expensive, especially given the availability of free street parking nearby. Despite the cost, the secure and accessible parking is appreciated by those traveling by car.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and attentive service. Guests frequently highlight their willingness to go above and beyond to assist with requests, resolve issues quickly, and provide a warm welcome. The check-in process is generally smooth, though a few guests reported initial difficulties or unenthusiastic receptionists. Housekeeping services are available upon request, and the staff's overall commitment to providing excellent service significantly enhances the guest experience, making many feel valued and well-cared for.

Additional Information
Guests should be aware that the hotel comprises a main building and an annex building, with some rooms located a short distance away, which can be inconvenient for accessing the main facilities. The hotel is currently undergoing renovation in certain areas, which may result in some construction-related disturbances or furniture temporarily stored in hallways. A notable policy is that room cleaning must be requested, often by a specific time the night before. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Some guests also noted that the key cards are prone to demagnetization when placed near mobile phones.